ARTICLES BY THIS AUTHOR
- 8/2/2015
Benseron Implements Comodo to Secure 20,000 POS Systems
The technology is especially critical if employees and customers are accessing sensitive data while in a restaurant where an Internet connection is typically unsecured. - 8/2/2015
Marriott Hotels UK Launches Spa Booking Website
The solution is a fully integrated POS system designed to push sales, with features such as a stock control system for treatment recipes, fast track sales, the ability to accept multiple currencies, and a fully integrated gift voucher system. - 8/2/2015
Revel Systems and Zapper Serve Up Mobile Payment Solution for Restaurants
The dual offering gives restaurants a fully integrated pay-at-the-table mobile solution, subsequently speeding up service, reducing errors and fraud, and simplifying the payment process. - 7/30/2015
Heartland and ShopKeep Team Up for Small Hospitality
Partnership was created so small- to mid-size restaurants could leverage the payment processing and iPad point-of-sale (POS) systems for smarter, more efficient operations. - 7/30/2015
Heritage Hospitality Selects Agilysys to be a 'Game Changer' at 4 Restaurants
The hospitality company expects the software systems to speed turnaround times, allow guests to pay at the table quickly and securely, help streamline operations, maximize revenue potential and provide seamless guest service "from reservations to payment." - 7/29/2015
Cherokee Nation Entertainment Automates with Casino Cash Trac
The solution allows the company and its nine casino properties to better concentrate on core goals by eliminating a number of manual processes and spreadsheets across Cage and Revenue Audit. - 7/29/2015
Miami Hotel Learns Social Media Timing is Everything
Insight tool from SumAll helped a residence-style Miami property see direct correlations between marketing efforts and social activity, so it could alter its timing to best match engagement goals. - 7/29/2015
'The Sherry' Elevates Online Communications with Digital Alchemy
White-glove service is conveyed simply and effectively through online guest messages that utilize stunning visuals and personalized details. - 7/28/2015
Customer Service Delayed in Hospitality and Travel Sectors
New survey data suggests there is an alarming disconnect between what hospitality executives say about their customer service investments and what they actually execute. - 7/28/2015
Loyalty: The Next Generation
Across the hospitality industry, operators must find ways to address loyalty as the ever-evolving entity it is in order to keep programs relevant.