ARTICLES BY THIS AUTHOR
- 11/30/2021
STUDY: Direct Online Ordering Surges 54% in 2021
Direct online ordering grows 54% year-over-year as restaurants take ownership of guest relationships and leverage integrated technologies. - 11/30/2021
Domino's Takes a Stand on Delivery Fees
The pizza giant takes to the airwaves to educate consumers about third-party delivery fees and what it is doing to help local restaurants. - 11/30/2021
Givex Introduces Integrated Payment Solution
GivexPay is an integrated payment processing solution powered by Adyen for Platforms. - 11/30/2021
Waitr Teams Up With Shift4 to Offer Harbortouch POS to Restaurants
Waitr said it expects to integrate its delivery services directly into Shift4’s software in 2022 to offer a seamless restaurant experience. - 11/29/2021
Black Friday: Restaurant Gift Card Sales Rebound
Restaurants sold 22.6% more individual gift cards in 2021 as compared with 2020. When compared to pre-pandemic numbers, restaurants this year sold 22.3% fewer cards than in 2019 and loaded 19.1% less in funds. - 11/29/2021
Jolt Adds Digital Communication Tool
Message Blasts allow operators to send SMS and/or email messages directly to individual employees or teams, using the employee's personal contact information. - 11/29/2021
GoTab Adds WordPress Plugin
The GoTab WordPress plugin allows operators to publish a digital version of their menu to their WordPress site. - 11/29/2021
Yelp Announces New Ad Products to Help National Advertisers Connect at the Local Level
During the pilot period, IHOP saw a strong incremental lift in store visits with their Seasonal Spotlight Ads campaigns for Father’s Day and National Waffle Day, based on its third-party attribution studies. - 11/29/2021
After POS Upgrade, Melting Pot Plans Expansion
The Tampa-based chain plans to expand from 90 locations to 125 locations over the next five years. Plus: the brand's current tech project. - 11/29/2021
Logan’s Roadhouse Introduces Loyalty Program, App
Logan’s Rewards members can place an order, pay directly from their mobile device and pick their food up curbside or to-go from a nearby participating Logan’s Roadhouse.