Workforce Management as Hospitality Reopens: Health & Safety, Schedules, Automation & More

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Technology can help hotel and restaurant brands run their operations efficiently while keeping staff safe, informed and empowered.
By Michal Christine Escobar - 07/30/2020

In states where hotels and restaurants have begun to expand operations, a great emphasis has been placed on guest safety in the hopes that guests will return to their favorite lunch and vacation spots. But guests are only half of the equation. 

Of equal importance is the safety of employees, and organizations are taking a stand to ensure that employees are safe. One example: Recently, the Hotel Council of San Francisco, the California Hotel and Lodging Association and the American Hotel & Lodging Association filed a lawsuit to overturn the County of San Francisco's Healthy Buildings ordinance, alleging that it “endangers the health of hotel employees by mandating increased contacts with guests, and it fails to align with widely recognized federal and state infectious disease experts health guidelines for hotels.”

The good news is that there are many technologies available to help hotel and restaurant brands keep their staff members safe. Here is a small sample of the types of technologies currently available and examples of how some hotels and restaurants are using them to effectively manage their workforce.