The integration allows The Chicago Hotel Collection to provide a completely contactless guest experience, including mobile or kiosk check-in, while improving guest satisfaction at each touchpoint.
Stratis Morfogen, Founder & CEO, Brooklyn Dumpling Shop, took to the stage at MURTEC to share how automation and other technologies have transformed the employee and guest experience.
Larry Fiel from Signature Systems PDQ joins HT editor-in-chief Robert Firpo-Cappiello for a wide-ranging look at what restaurants can learn from the pizza business, including the power of interactive self-service kiosks to meet guest expectations and increase order size.
Australian property leverages VingCard Allure door locks with Telkonet’s Guestroom Management System, and Liverton’s check-in kiosks to enhance guest comfort and control.
Technology allows guests to swiftly and securely receive their room key without having to visit the front desk. Guests can also use the kiosks to check-out and pay their bill, ensuring enhanced social distancing measures and reducing the risk of potential germ exposure.
Loyalty members and guests who have push notifications enabled on the Panera Mobile App will be alerted of this new service as soon as they step into the location.
Kevin Holmes, Executive Director of Marketing Communications at Panda Restaurant Group, dishes on the Good Fortune Arcade. Plus, what tech Panda is testing now to meet customers' need for speed and convenience.
Digital signage and interactive wayfinding are fast-growing communication channels for the hospitality sector because they can help guests embrace travel opportunities with confidence, pointing to all the amenities and services the hotel has to offer while being mindful of health requirements.