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Artificial Intelligence / AI

A collection of news, articles and other featured content about Artificial Intelligence / AI.

Taco Bell Offers Personalized Menu Recommendations to Mobile App Users

By working with Certona, Taco Bell personalizes menu recommendations for registered users of its mobile app.

Reducing Friction in Hotel Guest Service: A Recap of ‘Voice’ at CES 2020

Experts say voice technologies are central to the growth of experiential travel and tourism in 2020 and beyond.

Wyndham Worldwide Corp.’s CIO Scott Strickland sees data consolidation and mining as the lynchpin of innovation. The company’s new multi-year data initiative is cloud-native and utilizes a combination of BI and AI tools.

New solution from the Google Assistant, deployed by Volara and announced at CES 2020, provides real-time, fully managed, and hassle-free live language translation for hotels.

Autograph Collection property provides each guest with latest in content casting abilities and voice-activated amenity control while ensuring a seamless Wi-Fi connection.

Edward, the AI chatbot for Edwardian Hotels empowers guests and staff and is winning hearts in the process.

Augmented intelligence is enhancing hospitality’s game

Luxury cruise line Cunard has joined forces with 'Cool Cousin', a travel technology company which provides curated and off-the-beaten track recommendations from locals in each port.

Viceroy L’Ermitage Beverly Hills adds Volara-powered Amazon Alexa voice assistants to every guest room as part of Viceroy Hotels & Resorts’ rollout of the voice-based guest engagement solution.

Hostech and Routier will provide guest and staff engagement and communication solutions throughout the hospitality industry in Southern Africa.

March Networks will help restaurants reduce loss by combining the surveillance video from locations with Brink’s transactional data.

Many hotel brands have been experiencing ‘healthy’ growth through a focus on the wellness consumer trend, incorporating technology investments to keep up with the demand.

The artificial intelligence module leverages Amazon Comprehend to determine guest sentiment for improved hotel and lodging customer service and increased operational efficiency.

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