A collection of news, articles and other featured content about Artificial Intelligence / AI.
Solving the paradox of high-tech, high-touch service and personalized.
HT's Editor discusses the role of voice technology in hospitality.
Blockchain technology has the potential to completely alter the hotel booking system by verifying online reviews, weeding out fake reviews.
Robots patrol Pechanga Resort Casino 24-7
Chatbots and IoT are two new forms of tech that hospitality organizations can use to build meaningful relationships.
Hoteliers were keen on keeping tabs on competitors' implementation of next-gen tech.
Google Maps uses AI to make personalized recommendations.
Windows use algorithms to automatically darken and lighten tints.
Eatery known for its wings operates four locations in Northern Virginia.
An Executive’s Guide to new trends, consumer behavior, retail disruption, innovation, technology and the rapidly changing landscape of the industry.
Speech-Enabled Device to Control In-Room Lights, Blinds and Thermostat
Latest version of Fireware operating system introduces new IntelligentAV service for malware detection.
GiGA Genie Hotel is an advanced voice recognition butler service.
The traditional hotel check-in process takes three minutes; with facial recognition technology, it takes less than one minute.