Artificial Intelligence / AI

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Artificial Intelligence / AI

A collection of news, articles and other featured content about Artificial Intelligence / AI.

2018 Hotel Visionaries

Now in its 14th year, the Hotel Visionary Awards honor hotel companies for outstanding leadership in customer-facing and enterprise innovation. Honorees exemplify how forward-thinking companies are responding to a new normal.

Automating Hospitality

Restaurants and hotels roll out robotics to balance efficiency with customer experience and engagement

Integration with INTEREL's guest room management system lays the foundation to give guests full control of their personal preferences

Why artificial intelligence must be part of the backbone of a successful restaurant

HT’s editor reflects on the 2018 Hotel Visionary Award winners and the similarities in how they achieved the innovations for which they are honored.

The virtual assistant Zoe is now on 4 of the company’s ships

This article from 16Best details how some hospitality and OTA companies are using AI. 

Integration drives voice-enabled hotel staff and guest communication

Unlocking the potential and avoiding pitfalls of an AI-based tech strategy

Mihai Bote, Swire Hotels/EAST Miami, talks with Dorothy Creamer, editor of Hospitality Technology, about the company's 2018 Hotel Visionary Award win and the implications of artificial intelligence in hotels.

Edwardian Hotels London expands ‘virtual host’ to meetings and events

The partnership uses Volara’s extensive voice services to control in-room settings

This thought leadership article from Off Piste, an online marketing company, explains how the top 6 technologies are shaping the hospitality sector.

HT’s editor reflects the rise of machine intelligence and its impact on hospitality

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