"With over 100 new shops in our current development pipeline, our technology roadmap relies heavily on strategic partnerships with companies like Miso, a pioneer in the field of food automation, that has the knowledge, data and resources to design robotics solutions that maximize our efficiency and provide a better overall customer experience," said David Bloom, Chief Development and Operating Officer of Wing Zone. "Our industry is in dire need of automation, and we are more than ready to deploy it at scale to continue growing our business."
The partnership comes in parallel with the recently announced Wing Zone Labs – a franchisee of Wing Zone that will also support the brand's overall corporate innovation efforts. Wing Zone Labs will deploy Flippy at its 20 forthcoming Southern California locations to handle the frying station for chicken wings and other fried menu items.
Robotics on the Rise
Automating mundane or physically difficult tasks, so that staff can focus on the business of true hospitality, and gain real-world experience with cutting-edge technologies, was a theme echoed at MURTEC and in particular the panel, IT Gets Real With AI featuring CKE, Inspire Brands and Taziki's Mediterranean Cafe.
Among the brands testing robotics: QSR Jack in the Box has teamed up with Miso Robotics to begin pilot for Flippy 2 and Sippy product lines. Tech innovator Chipotle is testing a Robotic Kitchen Assistant. After a successful pilot program, White Castle will add Flippy to 100 locations.