Robotics

From voice command technology to robotic concierges, AI is rapidly transforming hotel processes and services.

From new cooking equipment and Bluetooth temperature controls to robot assistants, restaurants ramp up kitchen tech to improve customer service and operations.

Guests staying at Hotel EMC2 during Valentine's Day weekend were treated to chocolates, roses and a funny valentine via the property's onsite robots.

Hotels recognize that guest preferences have become more sophisticated, requiring AI to sift through big data and provide hoteliers with important insights to personalize the hotel stay experience.

As we begin a new year, take a moment to look back at 2017 and review the topics and issues that became the eye-catching headlines you and your peers just couldn’t miss. But in case you did, we’ve curated the Top 10 stories from the past 12 months.

Pepper now has front of office capabilities, giving businesses more flexibility to create relevant and meaningful interactions through a unique conversational experience. 

Theme parks could see visitors increase spending on food, beverage and merchandise with the availability of consumer-friendly technology solutions.

In November, multiple hotels announced the addition of new robotic "team members" to enhance the guest experience and streamline operations.

'Pepper', The Humanoid Robot, can discern a guest’s gender, approximate age and mood.

Robots will deliver amenities and local favorites from the in-room dining menu to guests, when an order for them is placed.

Next generation technologies are key drivers of enhancing the customer experience.

Eight autonomous robots will deliver high-tech hotel service to guests.