Jack in the Box will begin a piloted test that will deploy Miso Robotics' Flippy 2 and Sippy core product lines in one of the QSR's standalone locations, with possible plans for further integration in the months ahead. Built on the Miso Platform, both products leverage artificial intelligence, machine learning, computer vision and data analytics to maximize efficiency in the commercial kitchen.
With continued staffing challenges impacting operating hours and costs, Jack in the Box saw a need to revamp its technology roadmap and establish new systems – particularly in the back-of-house – that improve restaurant-level economics and alleviate the pain points of working in a high-volume commercial kitchen.
"This collaboration with Miso Robotics is a steppingstone for our back-of-house restaurant operations. We are confident that this technology will be a good fit to support our growing business needs with intentions of having a positive impact on our operations while promoting safety and comfort to our team members," said Tony Darden, Chief Operating Officer at Jack in the Box. "We are looking forward to testing Flippy 2 as our new hire at our San Diego location."
Through the installation of Flippy 2 and Sippy, Jack in the Box will test the integration of both products into its operations and measure the benefits of a connected kitchen. With the goal of team members seeing an immediate impact on their day-to-day responsibilities – spending less time at the fryer and drink stations and more time in front of customers.