Waitr Holdings Inc., a provider of on-demand food ordering and delivery, has launched tableside service technology for restaurants. Through the scanning of a QR code on a smartphone, the new product allows diners to access the menu from the table, place an order, pay and tip all in the Waitr app without contact.
As restaurants juggle dine-in restrictions, staffing issues and consumer safety, contactless transactions are having their moment. Many hospitality brands, including Caesars Entertainment UK and Twin Peaks are turning to contactless technologies.
Waitr is diversifying its product offerings to include a further integrated payment solution.
Since January 2020, Waitr has quickly implemented many strategic initiatives around service and profitability. Waitr also began delivering same-day groceries, offering No-Contact delivery for all restaurant and grocery orders and now Dine-In service capabilities.