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RoomRaccoon Announces Integration with Nuki to Enhance Hotel Check-ins
The two-way integration will fast-track the guest check-in process and save hotel staff valuable time.
The Contactless Customer: Which Digital Transformations Are Winning Over Hotel Guests
One survey found that 86% of people said they would choose one hotel over another if it had fully contactless mobile check-in, concierge, check-out and facility reservation services.
QR Code Ordering Benefits Customers, Restaurants
This digital innovation also translates to wait time reductions for guests, improved operational efficiency and higher average order value for restaurants.
STUDY: Consumers Say Mobile Ordering, Payment in Restaurants is Here to Stay
Survey also indicates that consumers are tired of waiting, and the majority prefer to order and pay through mobile devices.
Square Software Adds Tap-to-Pay on Android
Tap to Pay on Android lets sellers accept contactless payments directly from their phone, without the need for additional hardware.
Limelight Hotel Snowmass Introduces Innovative, On-Demand Guest Dining Experience Powered by GoTab
Frictionless ordering from ski slope to guestroom gives more control to guests, drives sales and efficiencies for hotel staff
Smashburger Unveils Virtual Drive-Thru Design with Opening of New Location in Houston
Fast casual franchise introduces new technology to revolutionize the drive-thru experience for guests and franchisees.
HT Talks Tech: Toastique IT Manager Blair Lalor
Fast casual concept embraces QR codes to power skip-the-line ordering.
CASE STUDY: How Stout NYC Hospitality Group is Using Technology to Improve Guest Experiences
Wait times for food and drinks have always been a pain point, and this operator wanted a solution that could not only cut down wait times but also streamline the ordering and payment process for staff.
Olo Expands Borderless Functionality for Accelerated Guest Checkout
Borderless is now available to all Olo Pay customers including those with custom ordering websites and apps, enabling more brands access to increased revenue potential and actionable guest data.
These 3 Technologies Will Help Hotels Succeed in 2023
A healthy dose of new technology could play a transformative role in ensuring that hotels continue to offer unparalleled experiences for their guests.
Chuck E. Cheese National Brand Transformation Includes Tableside Tech
Chuck E. Cheese completes 200th remodel with the goal of delivering more fun, entertainment and games.
Mobile Devices & Apps
2023 Hotel Tech Trends: What’s Ahead & What It Means for Investment
To determine where to invest in your business this year, it’s essential to assess what customers want and how your property is or isn’t currently addressing this desire.
Digital Tip Platform Raises $4M
As cashless payments become the norm, Grazzy increases retention and improves the guest experience at hotels and restaurants.