Virdee, an SaaS company delivering digital check-in and virtual concierge services to the hospitality industry, announced its partnership with Crave Interactive, a developer of digital service solutions for the global hospitality industry. The integration aims to offer hotels and hotel groups a seamless digital guest service throughout the check-in journey and beyond.
The Virdee Virtual Reception solution provides a fully contactless check-in experience, empowering 100% of hotel guests to check-in either via mobile web, app, or kiosk, receive a digital or physical key and head straight to their guest room without ever standing in line at the front desk. The partnership with Crave Interactive - the expert in digital guest experiences, including directory, in-room dining, spa, housekeeping and e-concierge services - enables a single turnkey solution that meets the unique and evolving needs of guests.
“Our data analytics prove hotel guests are more likely to engage with digital services if a full range of services is offered and are more likely to buy ancillary services as a result,” commented Crave CEO Gareth Hughes. “We’re delighted to partner with Virdee to create a best-in-class complete digital guest service solution via mobile, kiosk and in-room tablet that is customised to each hotel’s brand and service offerings”.
“Partnering with Crave Interactive further fuels our mission to help hotel owners save money and improve efficiencies while enhancing the guest experience,” commented Branigan Mulcahy, Co-Founder of Virdee. “Integrating Crave’s e-menu of digital services into Virdee mobile technology enables hotels to reduce the touchpoints of the guest journey, while giving guests more flexibility, choice and control over their stay.”