Speed & Service

  • Digital Signage Content Gets Smart

    Hotel and restaurant operators are increasingly turning to digital signage as a way to communicate with their customers on everything from property events to menu items. Learn how to best manage the flow of content so that the right messages get delivered to the right customers, at the most opportune time.

  • Next-Gen Kitchen Technology

    From the POS to kitchen video displays and more, restaurants in fine dining, QSR and family segments are getting an assist to improve order delivery, de-stress backline workers, and improve guest satisfaction. A cross-section of operators dishes on their top kitchen technologies.

  • Has the Time for Self-Service Come?
    The debate surrounding the benefits and drawbacks of self-service continues. Yet for some operators, using self-service could have an enormous impact on the bottom line, and could make the difference between long-term success and failure.

  • Airport Marriott Hotel Lobby Touchscreen Offers Travelers Virtual Concierge Option
    The BWI Airport Marriott Hotel has unveiled an interactive media board in its newly renovated lobby which will display a customizable set of information including weather, maps, points-of-interest and more.

  • POS Printer Checklist: What to Know Before You Buy
    When shopping for point of sale printers, operators need to consider several very important criteria that will greatly impact restaurant operations upon installation. Learn why printer speed, marketing functions and more should be at the top of your POS printer purchasing checklist.

  • Chili's Grill & Bar Enters Online Ordering Realm
    Chili's new online ordering tool allows guests to fully manage their individual ordering experiences by enabling patrons to order exactly what they, establish pick-up times, and even pay online.

  • How iPizza is Done
    Since its official release in July 2009, Pizza Hut's revolutionary and award-winning iPhone/iPod touch application has created an innovation 'explosion' in the mobile communication front. Pizza Hut's Baron Concors, CIO; Kevin Fish, project manager; and Carlos Chavez, director of eCommerce technology dish on the winning strategy that launched its first-to-market, million-dollar food ordering application.

  • Video Analytics Reincarnated
    Thanks to spill over from military and government agencies, video surveillance systems in hospitality are becoming more and more sophisticated through the integration of analytic applications that turn traditional video into uber intelligence gathers.

  • HME's ION IQ Digital Drive-Thru System Features Comprehensive Sound Management
    The system features Automatic Noise Control, digital noise and echo cancellation, a voice-optimized microphone and more.

  • Pizza Nova Taps Volanté for 120-Store Enterprise POS Rollout
    Pizza Nova has recently partnered with Volanté Systems to install their enterprise point of sale management system in each of Pizza Nova's 120 stores, with plans to implement the system throughout the chain by two to three stores per month.
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