Speed & Service

Coming federal regulations include a provision that creates a national, uniform nutrition-disclosure standard for restaurants. Firehouse Subs and Au Bon Pain discuss the technologies that are helping them pro-actively meet the new regulations.

What technology trends are expected to shape the kitchens of the future? Hospitality Technology takes a deeper look at integration, web connectivity and seven other next-gen kitchen tech trends.

Speed of service metric looks at the contents within a food order and the orders of the vehicles queued to create the service goal for each vehicle.

Social networking use in hospitality may be catching on, but many hotels and restaurants still aren't cashing-in. The ones that are have shared insights in how to leverage virtual gifts, real reservations, and souped-up loyalty programs to tie ROI into their social networking initiatives.

Self-service kiosks speed the check-in process and improve customer service for the Hard Rock Hotel and Casino in Biloxi, Miss., writes Richard Slawsky, contributing editor for KioskMarketplace.com.

How do hotel guests react to the presence of self-service kiosks, and are they as quick as many claim them to be? Cornell University analyzes guest satisfaction results and the financial implications from 163 hotels that installed kiosks in their lobbies.

After completing the rollout of Micros' RES POS and kitchen display solutions to all 115 of its Burger King locations, Quality Dining is now focusing on the deployments to Quality Dining's 48 Chili's restaurants, 9 Papa Vino's restaurants, and one blue2O seafood grill + bar.

Hotel and restaurant operators are increasingly turning to digital signage as a way to communicate with their customers on everything from property events to menu items. Learn how to best manage the flow of content so that the right messages get delivered to the right customers, at the most opportune time.