Speed & Service

  • High Touch vs. Touch Screen

    There has been an ongoing debate since the inception of self-service kiosks in hotels as to whether they improve or dilute customer service, particularly in traditional high-end hotels where guests have come to expect 'high-touch' service from staff.

  • Cellular Revolution

    We've been hearing for several months - if not years - about the importance of the Millennial Generation

  • Top POS Software Trends
    The cell phone as the new credit card? It's coming. HT identifies these and other cutting-edge trends in the restaurant point of sale market. From text message payments to .NET technology, the latest POS solutions cater to tech-savvy customers

  • Speed vs. Service
    Fast casual restaurants use POS systems to maintain the speed-service balance

  • Next Generation Table Management
    How leading restaurant operators leverage IT to turn tables faster while driving top and bottom line growth.

  • Cutting the Cord: June 2007
    Restaurants brave enough to go wireless benefit from the impact of maximum mobility

  • Hardware Built to Last
    Reliability, speed and scalability at the POS

  • The Wireless Touch
    Casual restaurants adopt wireless POS with service in mind.

  • Impact Printers

    With the many elements it takes to operate a successful hospitality enterprise, the printer doesn't always come first to mind. But the right match of printer to application can give a bustling business just the edge it needs to boost productivity, sales and customer satisfaction.

  • Peripheral No More
    Printers, biometric readers and other add-ons become the focus of better service and improved efficiency
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