Though social networking tools are powerful customer engagement tools, they must be well planned and carefully implemented to avoid pitfalls. Learn top strategies for social networking success.
This new pricing model includes GuestCentric's best-in-class hotel booking engine, hotel analytics, guest CRM and the just released social commerce tools.
Pizza Hut, CKE, Darden, Chipotle and other high-profile restaurant executives are set to speak at the 15th annual Multi-Unit Restaurant Technology Conference.
The new site provides details about U-SWIRL Frozen Yogurt, including featured flavors, toppings, nutritional data, special promotions and store locations.
Hospitality Sales & Marketing Association International named Joie de Vivre Hospitality the 2009 eMarketer of the Year, a recognition that reflects the superior ability to attract and convert guests through the industry's most effective channel, the Web.
A combined social media strategy that taps into the viral power of Facebook, Twitter, YourTube and Flickr is helping the Hilton Hotel Falls/Fallsview hotel to become increasingly transparent. Management can now identify guest problems and address them almost immediately.
In addition to promoting hotel specials and packages, Link2Brand can be used to effectively market federal government Per Diem and Preferred Hotel rates to federal government employees.
LocaModa's platform enables IndoorDIRECT to connect brands and consumers to interactive social media on venue screens and on social networks such as Twitter, Facebook and brand websites in real-time.