Social Networking

Genares Reservations Services will share its latest solutions, including enhanced features to its booking engine technology, cutting-edge social media marketing, and reservations technology.

Six Flags will offer foursquare players "badges" and special prizes including a chance to win a 50th anniversary "Exit Pass" allowing immediate ride access onto Six Flags signature coasters all season long; and each park's final foursquare "Mayor" will receive a 2011 Season Pass.

Although many of us may feel like we're just about at social-net overload, Foursquare is one tool that is full-on entrenched in the hospitality industry.

While many hotel companies worry about monitoring employees versus utilizing them when it comes to social networking use, The Roger Smith Hotel in New York City has taken the stance of encouraging online engagement from all departments.

Facebook and Twitter may be the social networking tools of choice today, but there's a new category of tools poised to make an impact on hospitality: geo-social networking. Find out which tools are driving this trend and how they can help you to win customer loyalty.

The introduction of coalition loyalty programs, extension of rewards and benefits to non-purchase behaviors, and the emergence of "Enterprise Loyalty" are among the milestones featured in the 1990-2010 timeline.

Launched last week, the application leverages the Yelp API to aggregate consumer reviews and recommendations from forty of The Capital Grille locations directly into The Capital Grille's Facebook page.

The Corporate Portfolio Reporting allows hospitality groups to identify the best and worst performing properties across entire portfolios, and provides insight into the online reputation of full hotel collections.