Social Networking

The implementation of a web-based tool from Lodging Interactive enables the Wilshire Grand Hotel to take control of its online reputation, responding to guest comments directly on the website in real time, improving customer relations.

A new portal from Lodging Interactive enables hoteliers to access real-time analytics, archived reports, and search engine ranking while monitoring their social media presence.

A new software application from TAC allows for on-the-go reservations and purchasing.

In this annual study, HT reveals the latest technology trends that are having an impact in the food service industry. The report covers a comprehensive range of topics including: budgets and business drivers; technology integration into overall business strategy; POS; payment security and more. The survey's findings show how technology is critical to restaurant operations and how its importance will shape the industry as a whole.

Lodging Interactive provides hotels with a way to customize property-specific URL links and track clicks.

SEO solutions from Appnostic show hotels how to gain the most from social search results.

Chris Rahder, manager of non-traditional business development for Sizzler, will detail the technology that is driving food trucks at the 17th Annual Multi-Unit Restaurant Technology Conference.

With hospitality insiders spending more resources on social media branding, it's important to have specific goals, responsibilities and a definitive voice in order to yield lasting results.