Social Networking

Social media platforms are the least trusted among the top five media channels.

Transitioning to social CRM offers diverse benefits for restaurants and hotels ranging from deeper insights into guest behavior and preferences to faster feedback.

Guests can also place their orders using Twitter, Facebook.

The engine allows hotel guests to complete their reservation process through a social media account and book services in addition to their stay.

Strong technology services, mobile friendly websites and apps and social media engagement are just a few ways hoteliers can appeal to millennial guests.

Airbnb's genius is not the platform they built but the understanding they have of the traveler's mindset.

Restaurants can book reservations free; receive access their guests' data for more effective marketing.

The host of each three minute snapisode will take viewers on adventures fueled by Marriott Rewards' benefits such as free WiFi, room upgrades and late checkout.