Social Networking

Hotels given opportunity to influence guests first before social media and word-of-mouth.

Strategic partnership allows hotels to drive direct business with advocacy

With its new app, the hotel creates a local immersion experience and increases its level of service, guest satisfaction.

Hotel guests are more lenient with email and social media requests; they're willing to wait approximately 30 minutes for a response.

Its “St Giles 360” global campaign showcases experiences near to their properties.

Social proof marketing is word of mouth marketing for the modern era, driving brand awareness and loyalty through social content.

Mindtree discusses why it's important for hotels, restaurants to create a profile using a customer’s personality traits, tone, emotions and likely behavior gleaned from social media posts.

Restaurant patrons will be able to "chat" with TGI Fridays via Facebook Messenger, make online reservations, and even order food for delivery.