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Denny's New Ordering Platform Allows Guests to Order via Mobile or Online for Takeout or Delivery

For more than 60 years, Denny’s has been feeding America whatever they want, whenever they want it. Now, with ‘Denny’s on Demand fans can order the diner food they crave, wherever they crave it. Starting today, America can enjoy Denny’s anywhere thanks to the new ordering platform, offering guests a quick and easy way to place a mobile or online order for takeout or delivery* of their favorite menu items. Whether it’s pancakes by the pool, burgers on the beach or coffee on the couch, Denny’s is bringing the diner right to your door, 24/7.
“Denny’s has always been a place where America can come and get their favorite breakfast, lunch and dinner dishes, literally at any time of day or night,” said John Dillon , chief marketing officer for Denny’s. “With ‘Denny’s on Demand,’ we’ve taken that same ‘always open’ philosophy that is synonymous with our brand and expanded it to easy-to-use technology, bringing access to our craveable diner fare straight to our guests’ fingertips. With the menu variety we naturally provide, America no longer has to compromise when it comes to getting the food they want, exactly when and where they want it. Whether it’s a Grand Slam for dinner, a Fit Slam for breakfast, all-new Pancakes at 3 a.m., one of our delicious burgers, or all of the above, the options are endless and now truly the world is your diner.”
Within the new platform, developed in partnership with digital ordering provider, Olo, Denny’s has carefully considered and improved upon all aspects of the ordering experience. ‘Denny’s on Demand’ includes a complete revamp of the brand’s mobile app, making it quick and easy for users to find their local Denny’s restaurant, customize and place an order, and pay for takeout or, where available, delivery via Olo’s Dispatch delivery network – all from the convenience of their smartphone or tablet. Ordering is also available 24/7 through new mobile and desktop functionality at, where guests can choose pickup or delivery time, track their order, and view their order history.
In addition to the new online platform, the brand is also bringing ‘Denny’s on Demand’ directly to guests through its social media platforms. The diner will be one of the first to utilize a new online ordering functionality through Twitter, introducing an interactive way for users to select and order their favorite dish all from within a Direct Message. Fans of Denny’s on Facebook will also be able to engage and place an order with the diner directly, any time of day or night, via a branded Chatbot and other on-page options. Fans will also be able to share their ‘Denny’s on Demand’ experiences through a variety of new and unique Snapchat filters.
Plus, regardless of when or where they dine or how they place their order, Denny’s meals will be served hot, fresh and delicious thanks to an all-new array of custom-designed take-out packaging to deliver guests the best-tasting breakfast —all made using microwaveable and sustainable materials, including recyclable plastics and paper. As an extra layer of engagement, the brand has printed a variety of Denny’s tweets directly on the burger boxes, cups and more.
“The launch of ‘Denny’s on Demand’ is the result of our commitment to leveraging new technology to reach a wider audience and make it even more convenient for today’s virtually-connected guests to enjoy their favorite diner dishes," Dillon added. "In the coming months, we will continue to enhance the Denny's experience for our guests, giving them even more ways to get exactly what they want from our menu, whenever – and now wherever – they want it.”
*Delivery facilitated by Olo’s Dispatch and its network of third-party services. Your online ordering experience will indicate delivery availability.
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