TrustYou Infographic Reveals that 65% of Messages Capture Guest OpinionsThe TrustYou platform allows hotels to learn exactly how guests feel about their services and amenities. Hello Scout Launches in New York City The text message concierge service for hotels is now live at five boutique properties. FCS Announces General Availability of e-Connect V3.1 and m-Connect V3.1 Latest versions of inter-department communication and job dispatch software offer hoteliers features designed to maximize efficiency and guest satisfaction 3 Technologies to Streamline Restaurant Operations Restaurants could improve employee productivity, the customer experience and revenue by implementing a few new technologies. Amadeus & Zingle Partner to Enhance Guest Communications and Experience Texting and messaging is the biggest trend in hotels, giving guests a whole new level of personalization. Mobile Revolution: Enhancing Hotel Operations & Service How mobile messaging is increasing customer experience and employee efficiency in hotels. Text Messaging To Help Paramount Hospitality Drive Customer Engagement and Revenue Hospitality management group to send personalized messages to guests to drive incremental revenue. Custom eConcierge App Delivers 24x7 Hotel and Voice Services to Guest Smartphones Winery Hotel goes fully mobile and integrates social media to allow guests to share likes and comments. Do's & Don'ts of Deploying a Digital Concierge Mistakes to avoid and best practices in the era of virtual service. Taco Bell Tests TacoBot Taco Bell teams with Slack messaging platform to allow customers to order with the help of artificial intelligence. First Previous 15 16 17 18 19 Next Last
