SMS (Short Message Service)

New Messaging Solution Prioritizes Critical Communication for Guest Satisfaction
Integration of Zipit's messaging solution with HotSOS ensures seamless and immediate delivery of mobile messages.
2012 Hotel Visionary Award Winners
This past April, Hospitality Technology magazine announced the winners of the 2012 Hotel Visionary Awards at the Hotel Technology Forum. Four forward-thinking hotels were awarded the honor in two categories: Infrastructure Innovator and Guest-Facing Innovator. This year's honorees are Flamingo Las Vegas, Gaylord Entertainment, Hilton Worldwide and La Quinta Inns & Suites. The executives behind the technology initiatives share the award-winning hotels' stories.

Hospitality Technology Reveals 2012 Visionary Award Winners

Hilton Worldwide, Flamingo Las Vegas, LaQuinta Inns & Suites and Gaylord Entertainment Take Top Honors at the Annual Hotel Tech Forum.
Nordic Choice Puts Guestroom Access on Mobile Phones

Oslo hotel is the first in the Choice network to enable guestroom lock access via any mobile phone, regardless of model or carrier.
Texts Alert Waiting Guests when Their Tables are Ready

The new software also enables restaurants to send promotions for in-house specials to guests' mobile phones.
Guests Send Text Messages to Order Food at Rustle Hill Winery

Rustle Hill Restaurant & Winery, Cobden, Ill, has turned to a text messaging system, TextMyFood, which allows guests to send SMS messages to their server using their personal phones.
Trump Property Banks on Mobile Promotions to Drive Revenue

The Trump International Las Vegas is now leveraging SMS text marketing to send personalized promotional offers to guests following their check-in.
L.A. JW Marriott Stops Guest Requests from Falling Through Concierge Desk ‘Cracks’

JW Marriott Hotel Los Angeles at L.A. LIVE streamlines communication and guest requests with GoConcierge's Web-based guest service system.

New Messaging Solution Prioritizes Critical Communication for Guest Satisfaction