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11/03/2021

Shake Shack Adds Contactless Payments

The partnership with FreedomPay brings enhanced safety and security to consumers ordering in-store, online or in-app.
Anna Wolfe
Senior Editor - Restaurants
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Shake Shack is rolling out FreedomPay's Touchless Commerce solution across its 200 U.S. locations.

With the recent updates to the Shack App on iOS and the Shake Shack website, the FreedomPay rollout at Shake Shack now gives guests an enhanced digital wallet. Guest now have options to use Apple Pay in app and GooglePay for web purchases, just like they can at the register in-Shack.

[Trend Report: Contactless Solutions for Restaurants]

New Tech Solutions

“With the ever changing landscape of hospitality because of the pandemic and the rise in online ordering and online experiences, we’re always innovating in the deployment of new technology solutions to meet our guests needs,” said Dave Harris, CIO of Shake Shack. “FreedomPay gives us the ability to standardize how we are managing payments across all of our channels in an integrated way. It also provides guests with secure and convenient options for how they pay, both in-Shack and on our digital channels.”

[Shake Shack Adds Delivery to App]

The next generation of technology being rolled out across the Shake Shack ecosystem will support an increasingly consistent, secure and robust guest experience across all other popular digital channels.

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