Security -- Network

The western coffee chain was searching for a cutting-edge solution that would modernize the customer experience, integrate with their current loyalty system and assist with business management.

Created to be a game changer for restaurants as they prepare for the upcoming liability shift on Oct. 1 of this year, the solution reduces the opportunity for criminals to steal and monetize card data.

Set to open 45 new restaurants by the end of 2015, Pita Pit was on a mission to update to a POS system that helped franchisees run more profitable stores by seeing daily trends, forecasting sales and tracking labor.

The deal will provide faster Internet services for guests, as well as network consolidation, backup, and protection, moving key business applications to the cloud over the next several years.

The technology is especially critical if employees and customers are accessing sensitive data while in a restaurant where an Internet connection is typically unsecured.

Next phases in integration and partnerships in innovation make summertime POS-related headlines.

While much is made of payment security, foodservice and lodging companies also face added pressure to ensure that guests’ personal data is safe.

As the recently released 2015 Customer Engagement Technology Study illustrates, operators must find ways to integrate what guests want – such as mobility – with appropriate systems in ways that add value and convenience.