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Research & Reports

  • 2024 Restaurant Technology Study: Accelerating Intelligence

    Welcome to Hospitality Technology’s 2024 Restaurant Technology Study: Accelerating Intelligence. Our annual survey of top restaurant tech leaders demonstrates that: AI is streamlining analytics, personalization, and inventory; kitchen automation, IoT, and robotics are booming; and IT budgets continue to grow, including an increase in implementations of new solutions.
    2024 Restaurant Tech Study: Accelerating Intelligence
  • Trend Report: How to Build an Effective Restaurant App

    An intuitive, easily navigable app can boost digital engagement, loyalty, and basket size.
  • 2024 Lodging Technology Study: Digital Transformation & ROI

    The results of our annual lodging technology survey provide exclusive data and actionable insights hoteliers and tech leaders need to navigate the year ahead.
    2024- Lodging Tech Study
  • 2024 POS Software Trends Study: Next-Level Integration

    As POS software continues to evolve and adapt to new payment methods, fresh ordering channels, and the rise of real-time data and generative AI, HT surveyed top restaurant tech leaders to learn: restaurant POS purchasing plans for 2024; business drivers impacting POS upgrades; the hottest features and functionalities; and how POS data is being leveraged for analytics.
    2024-POS_Teaser
  • 2023 Customer Engagement Technology Study: Rewriting the Rules

    Our survey of hospitality customers delivers critical insights to restaurant and hotel operators and suppliers about what today’s guests want.
    CET-Teaser
  • Key Data Points Around Restaurant Payments Technology

    Hospitality Technology surveyed IT executives from top restaurant brands across the U.S. for a look at the current state of payments tech. Insights include: Top payment methods currently accepted; key challenges to payment processing; rranking the importance of cloud-based solutions; and top methods for staying up-to-date on innovative solutions.
    ht-paytronix-teaser
  • Trend Report: Mobile Device Management for Restaurants

    As the digital landscape evolves at an unprecedented pace, MDM is a critical tool for restaurants to enhance the guest experience, streamline operations, and more.
    MDM conceptual
  • Key Data Points Around Hotel Guest Experience Technology

    With the acceleration of guest-facing technology in mind, HT surveyed executives from major brands to gauge implementations of tech solutions that make hotel stays more convenient, comfortable and personalized. 
    Research Brief: Hotel Guest Experience teaser image
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