Sponsored Research

View On-Demand!

View On-Demand!

Technology increasingly touches every point of the guest relationship, holding the potential to turn memorable, frictionless experiences into lifetime loyalty. We surveyed lodging technology decision makers to reveal: Top initiatives for 2025; IT budget outlook; Persistent challenges; How to rethink tech ROI; Guest & staff attitudes around technology.

The results of our annual lodging technology survey provide exclusive data and actionable insights hoteliers and tech leaders need to navigate the year ahead.

As POS software continues to evolve and adapt to new payment methods, fresh ordering channels, and the rise of real-time data and generative AI, HT surveyed top restaurant tech leaders to learn: restaurant POS purchasing plans for 2024; business drivers impacting POS upgrades; the hottest features and functionalities; and how POS data is being leveraged for analytics.

Hospitality Technology surveyed IT executives from top restaurant brands across the U.S. for a look at the current state of payments tech. Insights include: Top payment methods currently accepted; key challenges to payment processing; rranking the importance of cloud-based solutions; and top methods for staying up-to-date on innovative solutions.