Research & Reports

2023 POS Software Trends Report: Leveraging Data & Analytics
Hospitality Technology's 2023 POS Software Trends Report: Leveraging Data & Analytics shares restaurant operators' plans for POS purchases, business drivers impacting investments, top features and functionalities, and priorities for leveraging data.
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2022 Customer Engagement Study: Embracing Digital Transformation
There's unprecedented demand for innovative tools that allow customers to drive their own travel, lodging, and dining experiences, including self-service, contactless transactions, messaging apps, food delivery, mobile ordering & payments, and more.
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Trend Report: How Pay-at-the-Table Technology Can Drive Revenue

From QR codes to mobile POS, personal devices, and beyond, it’s time to bring mobility and guest empowerment to the table.
On-Demand Webinar: 2022 Restaurant Technology Study: Making Magic Happen
TREND REPORT: How to Recruit, Hire and Train Better with Tech

In the midst of a labor shortage, hoteliers need to utilize every tool at their disposal to ensure prospective and current employees remain loyal staff members.
Trend Report: Hotel Workforce Automation Boosts Productivity

With staffing at an all-time low and travelers returning in droves, hoteliers are dealing with customer service nightmares. Conversational AI and automation technologies could be the industry’s savior.
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2022 Restaurant Technology Study: Making Magic Happen

Tech budgets are increasing, with integration, mobile transactions, and digital engagement leading the way, according to HT's 24th annual technology study.
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Trend Report on Online Ordering: Digital Demands Present New Challenges, Opportunities for Restaurants

Digital ordering is here to stay. Here are what leading operators are doing to meet current – and anticipate – future digital demands.
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2022 Lodging Technology Study: Redefining the Guest Experience

Hotels are doing more with less, balancing shrinking budgets and enduring pain points with enthusiasm for innovative guest-facing technologies.
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2022 POS Software Trends Report: Integration, Mobility & Analytics

Restaurant operators are unleashing POS to deliver omnichannel experiences.