Quick Service Restaurant (QSR)

Here's why drive-thru demand will likely persist long after COVID restrictions become a thing of the past.

Swedish restaurant chain taps Oracle MICROS Simphony to support global growth and boost customer service.  

Taco Bell's Defy concept features four drive-thru lanes including one lane for traditional drive-thru service. Guests who order via the mobile app can skip the line and scan their personal QR code on digital check-in screens.

The QSR has teamed up with Grammy-nominated rapper Jack Harlow on this special promo that includes his namesake meal, branded merch and exclusive content.

Refraction AI's self-driving robots provide energy-efficient meal delivery to guests' front door in Austin, Texas.

Flippy 2 will be standard in all future restaurant builds.

Captain D's operates a national chain of more than 500 seafood-focused quick service restaurants across the United States.

By focusing not only on the amount of hires, but also prioritizing the right hires, QSRs can help drive retention efforts as well as achieve better business outcomes. Here's how.