Panera Integrates with Google to Power Off-Prem

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Panera Integrates with Google to Power Off-Prem

By Anna Wolfe - 08/25/2020

Panera Bread is making it easier to order food through Google Search, Google Maps and Google Assistant. Its integration with Google's platforms expands Panera's off-premise capabilities and accessibility to meet the customer where they are.  Available at participating bakery-cafes across the country, guests can easily order their Panera favorites through Google for contactless Curbside Pick-Up or Delivery. 

The ability to order directly on Google will allow Panera to further embrace the growing trend of mobile food ordering, where guests can easily place an order directly from their local bakery-cafe. Seamlessly integrated with contactless payments including Google Pay, Panera is making it easier to order soups, sandwiches, and salads through Google Assistant, Google Search and Google Maps:

  • Google Search and Maps: Simply search for "Panera near me" on Google and you will be presented with an option to order your favorite food from your local bakery-cafe.
  • Google Assistant: On your Assistant-enabled Android or iOS phone, simply say "Hey Google, find Panera near me" to look up the Panera Bread location nearest to you and from there place your order at your local bakery-cafe.

"Our guests are looking to us to provide easy, contactless ways to order their next meal from Panera," said George Hanson, Chief Digital Officer at Panera. "As a tech-forward brand, we are committed to growing our digital presence and off-premise channels. By teaming up with Google and integrating with their Search, Maps and Assistant platforms, there are now even more seamless, simple ways to order your Panera favorites for curbside pickup and delivery."

Panera continues to take a safety-first, phased approach to reopening Panera locations nationwide, guided by a detailed set of brand standards as well as the guidance of federal, state and local governments. With the safety of Panera associates, guests and communities top of mind, bakery-cafes will continue with strict safety measures while also offering best-in-class off-premise options as dining rooms reopen on a rolling basis.