72% of adults say it’s important their delivery orders come from a location that they can visit in person — as opposed to a virtual kitchen space, according to the National Restaurant Association's 2021 State of the Restaurant Industry Report
Restaurants need to implement technology that not only improves the customer experience, but also captures customer data that can be used to fuel the growth of the restaurant.
Located in a former food hall, the reinvented commercial space will house 10 kitchens and will have one central order and pickup area in the middle of the space. Guests will be able to batch order from different restaurant concepts.
The fast casual brand says total system sales were up by 3% with over 25% of all business coming from digital sales channels, compared to 4.5% in 2019.
Each order placed to the robotic chef is created precisely as requested, ensuring every customer receives their food customized to their preferences and dietary requirements.
Participating pizzerias are individually graded on branding, digital ordering, marketing and customer service. Along with their results, shop owners are given the detailed instructions on how to improve.
