MICROS' myCentral Debuts at FS/TEC 2009
MICROS Systems, Inc., a provider of information technology solutions for the hospitality and retail industries is delighted to announce the launch of myCentral, a web-based application that allows businesses to take orders online, over the telephone using a call center module, or using mobile technology such as SMS, empowering enterprises to expand their business beyond the four walls of the restaurant and increase revenue. MICROS will debut this new technology solution during FS/TEC 2009, being held February 4 -7, in Orlando, Florida.
MICROS' myCentral is ideal for any type of hospitality organization that wishes to provide order flexibility to its customers and clients. myCentral allows customers to pre-order a sit-down meal for a specific time or place an order for pick-up or delivery. The myCentral web edition can be seamlessly integrated into an organization's existing website. Once placed, the order is automatically transmitted to the selected restaurant via email or fax, or can be sent directly to the in-store MICROS point-of-sale system.
Using the myCentral call-center edition, an order is placed online by a call centre agent and transmitted real-time over the internet or WAN to the selected store. The order instantly displays on either a MICROS kitchen display system (KDS) or a kitchen printer ready for the order to be prepared.
Orders can be placed up to 24 hours in advance allowing customers to specify a pick-up or delivery time. wagamamas, a chain of award-winning pan-Asian inspired noodle restaurants in the UK, is the first to deploy this new solution.
MICROS' myCentral is ideal for any type of hospitality organization that wishes to provide order flexibility to its customers and clients. myCentral allows customers to pre-order a sit-down meal for a specific time or place an order for pick-up or delivery. The myCentral web edition can be seamlessly integrated into an organization's existing website. Once placed, the order is automatically transmitted to the selected restaurant via email or fax, or can be sent directly to the in-store MICROS point-of-sale system.
Using the myCentral call-center edition, an order is placed online by a call centre agent and transmitted real-time over the internet or WAN to the selected store. The order instantly displays on either a MICROS kitchen display system (KDS) or a kitchen printer ready for the order to be prepared.
Orders can be placed up to 24 hours in advance allowing customers to specify a pick-up or delivery time. wagamamas, a chain of award-winning pan-Asian inspired noodle restaurants in the UK, is the first to deploy this new solution.