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Innovation

A collection of news, articles and other featured content about Innovation.

Disney CTO Talks Guest Experience at HT-NEXT 2020

Tilak Mandadi will share with attendees how his team leverages digital tools to deliver relentless innovation in guest experiences.

Guests will enjoy technology, digital artwork, IoT integration, and a lobby designed to bring locals and travelers together.

Golden 2020 image

Two major trends have bubbled to the surface for 2020; the ongoing acceleration of innovation and the golden age of revenue management.

Puzzle Partner sat down with ResortPass CEO to discuss how her unprecedented idea has transformed how hotels define ‘guests’ and how guests can experience hotels in a whole new way.

A blend of data and digital engagement will power the next generation of genuine service.

New research shows that making all travelers feel welcome and included can help hospitality companies win a greater share of today’s fast-growing market.

Experts say to expect glass TVs that know guest preferences, showers that adapt to body temperatures, and many applications of AI.

The top three student competition webinars cover Chinese tourism, virtual reality and the impact of 5G on hospitality.

The partnerships brings a new experience that gives W Hotels guests access to customized travel wardrobes through the Rent the Runway closet concierge.

Guestrooms of the future must cater to the needs of the constantly connected traveler.

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