Innovation

Hilton's Vision of the 2119 Hotel Experience Includes 3D-Printed Room Service and Rooms Controlled by Microchips Under Guests' Skin

In the next 100 years, the growing sophistication of technology and climate change will impact the hotel industry in new ways.

2019 Restaurant Technology Study: Exponential Digital Drives Quantum Convenience

IT budgets rise as post-digital disruption puts focus on super-charged service and customization

2018 RESTAURANT TECHNOLOGY STUDY: Insight Enabled Innovation

Restaurants put hyper-focus on data and digital initiatives to empower guests and drive business

Improving the Guest Experience by Improving Guest Health

Frequent travelers suffer from a variety of health issues, but hotels can use technology to engage with guests and help alleviate some travel-related health problems.

EXECUTIVE ROUNDTABLE: The Digital Transformation of Customer Engagement

In this executive roundtable, hospitality technology experts identify how operators can leverage available innovation and deploy strategies to foster engagement and turn guests into loyal brand ambassadors.

2016 Payment Showcase

Flexible solutions to make payments secure and reduce the risks of breaches and fraud. Sponsored.

UNLV and Caesars Entertainment Create Technology Hub to Test and Showcase New Gaming and Hospitality Concepts

The 43,000 square-foot “Black Fire Innovation” space will include replicated elements of a Caesars casino and resort to provide real-life conditions for product testing and a place for students to train to enter the workforce of the future.

2019 Lodging Technology Study: Hotels Gear Up for the Age of Augmented Authenticity

A blend of data and digital engagement will power the next generation of genuine service.

IHG Pilots New Lighting Technology to Help Guests Sleep Better

Crowne Plaza Atlanta Airport to install JOURNI Mobile Task Light in guestrooms to regulate the body’s circadian rhythm.

RLH Talks Loyalty, RLabs During Q4 2018 Conference Call

CEO Greg Mount talked both loyalty program updates and new sources of revenue via RLabs.

On the Basis of Tech

I’m certainly no Notorious RBG. I only dream of being as badass as the octogenarian, who I suspect might be bionic after breaking ribs and being back on the Supreme Court bench within days. Ruth Bader Ginsberg #fangirl here.

Predictions for Hospitality Tech in 2019

From a hyper-personalized guest experience to robots, 2019 promises to offer some fun and valuable hospitality tech to consumers.

New Year’s Resolution: Make Smarter Technology Decisions

Restaurant Technology Network and Restaurant CIOs partner to offer first certification course, with free preview at MURTEC 2019.

MURTEC Keynote Tackles Digital Disruption

Kelly Smith shares his experience leading digital at Starbucks, MGM.