Innovation

Sleep Inn Aims To Bring Better Rest To Travelers Through New Collaboration With Relax Melodies

Complimentary Premium Access to Top Sleep & Relaxation App Now Available at More Than 400 Sleep Inn Hotels

To Survive COVID-19 Hotels Must Be Willing to Take Risks, Innovate

Hoteliers need to do what tech innovators like Google and Apple do to innovate, and you might be surprised by how they do it.

2019 Restaurant Technology Study: Exponential Digital Drives Quantum Convenience

IT budgets rise as post-digital disruption puts focus on super-charged service and customization

2018 RESTAURANT TECHNOLOGY STUDY: Insight Enabled Innovation

Restaurants put hyper-focus on data and digital initiatives to empower guests and drive business

EXECUTIVE ROUNDTABLE: The Digital Transformation of Customer Engagement

In this executive roundtable, hospitality technology experts identify how operators can leverage available innovation and deploy strategies to foster engagement and turn guests into loyal brand ambassadors.

2016 Payment Showcase

Flexible solutions to make payments secure and reduce the risks of breaches and fraud. Sponsored.

Disney CTO Talks Guest Experience at HT-NEXT 2020

Tilak Mandadi will share with attendees how his team leverages digital tools to deliver relentless innovation in guest experiences.

2019 Lodging Technology Study: Hotels Gear Up for the Age of Augmented Authenticity

A blend of data and digital engagement will power the next generation of genuine service.

New Japanese Hotel Brand Seeks to Offer Next-Generation Digital Hotel Experience

Guests will enjoy technology, digital artwork, IoT integration, and a lobby designed to bring locals and travelers together.

Rooms with a View to Futuristic Tech

Guestrooms of the future must cater to the needs of the constantly connected traveler.

Revenue Management in 2020: The Golden Age Awaits

Two major trends have bubbled to the surface for 2020; the ongoing acceleration of innovation and the golden age of revenue management.

The Welcome Transformation: Why Inclusion is Key to Success in Today’s Hospitality Industry

New research shows that making all travelers feel welcome and included can help hospitality companies win a greater share of today’s fast-growing market.

2034 and the Hotel of the Future: What Will It Look Like?

Experts say to expect glass TVs that know guest preferences, showers that adapt to body temperatures, and many applications of AI.

Executive Q&A: How ResortPass CEO is Redefining the Hospitality Industry

Puzzle Partner sat down with ResortPass CEO to discuss how her unprecedented idea has transformed how hotels define ‘guests’ and how guests can experience hotels in a whole new way.