Innovation

2034 and the Hotel of the Future: What Will It Look Like?

Experts say to expect glass TVs that know guest preferences, showers that adapt to body temperatures, and many applications of AI.

2019 Restaurant Technology Study: Exponential Digital Drives Quantum Convenience

IT budgets rise as post-digital disruption puts focus on super-charged service and customization

2018 RESTAURANT TECHNOLOGY STUDY: Insight Enabled Innovation

Restaurants put hyper-focus on data and digital initiatives to empower guests and drive business

Accenture Named Premier Innovation Partner for Carnival Corporation’s Global Experience and Innovation Team

Accenture plays key role in delivering the OceanMedallion wearable device that provides enhanced passenger experiences and crew interactions.

EXECUTIVE ROUNDTABLE: The Digital Transformation of Customer Engagement

In this executive roundtable, hospitality technology experts identify how operators can leverage available innovation and deploy strategies to foster engagement and turn guests into loyal brand ambassadors.

2016 Payment Showcase

Flexible solutions to make payments secure and reduce the risks of breaches and fraud. Sponsored.

3 Reasons Why Hotels Should Invest in Augmented Reality

By the year 2025, AR will be a $198B business.

Hilton's Vision of the 2119 Hotel Experience Includes 3D-Printed Room Service and Rooms Controlled by Microchips Under Guests' Skin

In the next 100 years, the growing sophistication of technology and climate change will impact the hotel industry in new ways.

2019 Lodging Technology Study: Hotels Gear Up for the Age of Augmented Authenticity

A blend of data and digital engagement will power the next generation of genuine service.

Improving the Guest Experience by Improving Guest Health

Frequent travelers suffer from a variety of health issues, but hotels can use technology to engage with guests and help alleviate some travel-related health problems.

UNLV and Caesars Entertainment Create Technology Hub to Test and Showcase New Gaming and Hospitality Concepts

The 43,000 square-foot “Black Fire Innovation” space will include replicated elements of a Caesars casino and resort to provide real-life conditions for product testing and a place for students to train to enter the workforce of the future.

Rooms with a View to Futuristic Tech

Guestrooms of the future must cater to the needs of the constantly connected traveler.

IHG Pilots New Lighting Technology to Help Guests Sleep Better

Crowne Plaza Atlanta Airport to install JOURNI Mobile Task Light in guestrooms to regulate the body’s circadian rhythm.

RLH Talks Loyalty, RLabs During Q4 2018 Conference Call

CEO Greg Mount talked both loyalty program updates and new sources of revenue via RLabs.