Innovation

Disney CTO Talks Guest Experience at HT-NEXT 2020

Tilak Mandadi will share with attendees how his team leverages digital tools to deliver relentless innovation in guest experiences.

New Japanese Hotel Brand Seeks to Offer Next-Generation Digital Hotel Experience

Guests will enjoy technology, digital artwork, IoT integration, and a lobby designed to bring locals and travelers together.

2019 Restaurant Technology Study: Exponential Digital Drives Quantum Convenience

IT budgets rise as post-digital disruption puts focus on super-charged service and customization

2018 RESTAURANT TECHNOLOGY STUDY: Insight Enabled Innovation

Restaurants put hyper-focus on data and digital initiatives to empower guests and drive business

EXECUTIVE ROUNDTABLE: The Digital Transformation of Customer Engagement

In this executive roundtable, hospitality technology experts identify how operators can leverage available innovation and deploy strategies to foster engagement and turn guests into loyal brand ambassadors.

2016 Payment Showcase

Flexible solutions to make payments secure and reduce the risks of breaches and fraud. Sponsored.

Executive Q&A: How ResortPass CEO is Redefining the Hospitality Industry

Puzzle Partner sat down with ResortPass CEO to discuss how her unprecedented idea has transformed how hotels define ‘guests’ and how guests can experience hotels in a whole new way.

The Welcome Transformation: Why Inclusion is Key to Success in Today’s Hospitality Industry

New research shows that making all travelers feel welcome and included can help hospitality companies win a greater share of today’s fast-growing market.

HFTP, University of Houston Present Hospitality Student Competition Winners

The top three student competition webinars cover Chinese tourism, virtual reality and the impact of 5G on hospitality.

W Hotels, Rent the Runway Team Up to Redefine the Rules of Packing

The partnerships brings a new experience that gives W Hotels guests access to customized travel wardrobes through the Rent the Runway closet concierge.

Revenue Management in 2020: The Golden Age Awaits

Two major trends have bubbled to the surface for 2020; the ongoing acceleration of innovation and the golden age of revenue management.

Marriott Selects Reynolds Polymer Technology for Water Feature

Acrylic experts engineer Reynolds Polymer Technology, installs panels for three-story cylindrical water feature in Hong Kong Ocean Park Marriott Hotel.

WhyHotel Secures Over $20M in Series B Funding

The funding will be used for scaling operations nationally and technology product development.

Hotels Tap into Technology for Scent Branding

Hotel Scents aims to revolutionize first impressions for numerous domestic and commercial properties by providing the latest in cold-air diffusion technology for scenting HVAC systems.