Maestro PMS Unveils ResWave Direct Website Bookings Using Social Media and Mobile Devices
Northwind, provider of Maestro Enterprise Property Management hotel software and reservation software solutions for the industry's leading independent hotel, resorts and multi-property groups, announced the launch of its new mobile-capable ResWave Booking Engine that enables guests to book reservations from virtually any mobile device and the Apple iPad. ResWave Booking Engine enhancements include reservation capability directly from social media sites like Facebook to increase revenue and lower reservation costs.
"We use Maestro's ResWave Booking Engine on our Facebook and Twitter social media pages and property website," says Rich Newman, general manager of the Gainey Suites Hotel. "Our social media strategy teamed with Maestro's booking flexibility generates hundreds of room nights and adds to our F&B business."
Social media booking capability gives independent operators the ability to create real-time special promotions on Twitter and Facebook that drive business and increase revenue because guests book reservations directly from the property's fan pages and Twitter handle.
"Hotels must be available where people congregate, and Maestro has made the social media booking process very simple," says Michael J. Hraba, project manager for Waterford Hotels and Inns. "We are using the ResWave Booking Engine on the Facebook page for our Allison Inn and Spa."