A collection of news, articles and other featured content about Social Networking.
The next generation to make its mark on the restaurant industry requires new marketing strategies.
In one year, Best Western has been able to increase its social media responses by 15% and decrease its response time to the guest by 400%.
FullContact joins LevelUp’s suite of cutting-edge guest segmentation offerings, launched in new “LevelUp Labs” feature suite.
James Park, CEO, Garbanzo Mediterranean Fresh discusses how restaurants can improve guest loyalty based on their omni-channel experience.
Social TV allows businesses to 'cut the cord' and abandon traditional pay TV services in lieu of a more customizable plan.
Sands Resorts leverages six strategies to centralize guest and marketing data into one customer platform to personalize communication, drive revenue, and build guest loyalty.
2018 will see a rise in C-suite positions revolving around guest feedback, virtual reality and online marketing that leverages actual guest experiences.
More than 80% of people use social networks, content sharing sites for leisure, travel inspiration.
Offers improved usability and integrated guest feedback solutions available from one login, plus adds Facebook widgets for increased online bookings.
The social media AI platform will help hotels identify social media trends and consumer engagement rates across their own social media posts as well as their competitors'.
This article from Swayy discusses the power of influencer marketing in the hospitality industry.
Within hospitality, online travel agencies (OTAs) have pioneered the digital transformation of travel purchase decisions.
How AccorHotels encourages and delivers consistency across 4,000 Facebook pages.
Independent enterprises must take their online reputation just as seriously as large hotel corporations.
Guests can use choose their preferred level of Wi-Fi service by logging-in through Facebook and the hotel gains valuable insights on their guests.