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Social Networking

A collection of news, articles and other featured content about Social Networking.

NoMo SoHo Hotel Gives Guests a Complimentary Smartphone Tailored for Hospitality

Smartphone enables visitors to “travel like a local” with free on-the-go connectivity and complimentary international calling.

Best Western Attributes Rise in Guest Satisfaction and Loyalty to VR Staff Training Program, Loyalty Program, Social Engagement

Brand’s far-reaching customer care efforts result in all-time record Net Promoter Score.

Successful social media storytelling helps to create meaningful and engaging content for current and future guests.

Pinterest integration enables social marketers to create, publish and measure visual content within Sprout Social.

Customers earn money after rating food and sharing their experience with their social network

Snapchat's AR amps up the theme park experience, social media marketing.

This details four tips that hospitality businesses can use to help keep new customers coming year-round

Food and Beverage Intelligence offers tools to evaluate FOH ops

RCI teams up with CustomerCount to launch a social analytics and support system

Today’s rapid pace of change and a strong job market force a fresh look at which metrics are critical to gauge the pulse of your business.

Oracle Hospitality report highlights four guest archetypes and the opportunity to capture the trust of emerging generations through deeper interactions and social influencers.

James Park, CEO, Garbanzo Mediterranean Fresh discusses how restaurants can improve guest loyalty based on their omni-channel experience.

HT analyzes data representative of 18,845 locations and compares restaurant innovators to laggards while highlighting how segments are addressing technology strategies and issues differently.  Sponsored.
 

In one year, Best Western has been able to increase its social media responses by 15% and decrease its response time to the guest by 400%.

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