By adapting their communication and marketing messages across channels, brands can optimize customer engagement and work to retain customers during these unprecedented times.
In-depth social media sentiment reports can be used by hoteliers as part of a crisis plan to fine-tune marketing campaigns and identify and better collaborate for alternative opportunities.
App offers members full access to trip itineraries, access to the onsite Concierge via live-chat the ability to pay bills, share trip photos directly to social media and more.
Harley-Davidson’s former director of communications strategy will rev up MURTEC, sharing how businesses can improve their competitiveness and avoid margin-killing commoditization.
New research shows that making all travelers feel welcome and included can help hospitality companies win a greater share of today’s fast-growing market.
