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Social Networking

A collection of news, articles and other featured content about Social Networking.

4 Benefits of Linking Loyalty to Social

Silver Diner meets customers where they are and grows customer relationships through social media.

Best Western Launches Loyalty & Social Campaign to Deliver Rewards Guests Demand

Best Western launches a boxing-themed video and social media campaign.

Social score shows food, service most important to consumers

Harri's hospitality clients will be able to attract new talent using Facebook's network of 2B active users.

Social media giant allows users to place food pick-up or delivery orders, via a variety of ordering services, directly from a restaurant's Facebook page or Facebook's Explore Menu.

Context Cards will display information from other services such as TripAdvisor, Foursquare, Michelin and goop.

However, only 24% look up a new restaurant on social media before committing to eat there.

In honor of National Coffee Day, September 29, Dunkin’ Donuts offered fans additional ways to celebrate the coffee holiday using social and artificial intelligence.

Create a comprehensive customer engagement strategy so repeat customers come back to traditional hospitality.

In 1967, Paul Dubrule and Gerard Pelisson founded the Societe d’investissement et d'exploitation hôteliers (SIEH) hotel group and opened the first Novotel hotel in northern France.

When hotels analyze social media data, they are better able to tailor marketing efforts, customer engagement and services.

Amberly Rundell of Mannix Marketing will teach operators tricks on how to get their brand's marketing campaign to go viral with Facebook Live.

Hoteliers that have studied and invested in bed bug treatments before an outbreak will be better prepared to handle the problem and prevent social media fallout.

A recent Cornell University study found that by boosting its overall review score by one point (based on the typical five-star rating system), a hotel can increase room rates up to 11 percent.

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