A collection of news, articles and other featured content about Social Networking.
Through Instagram and Facebook, the Celebration of Good Fortune AR experience gives guests a chance to experience five Chinese traditions.
Here's how one coffee shop chain manages numerous menu items and multiple locations, with data going out to 75+ menu/review sites.
New research shows that making all travelers feel welcome and included can help hospitality companies win a greater share of today’s fast-growing market.
There are more travelers than ever, but not enough workers to fill the customer service front lines necessary for a quality guest experience.
QSR leverages social media, mobile app to drive sales of a fan favorite.
HT tapped into the minds of hotel technology executives to reveal the latest projects they have been working on, as well as their predictions of what technology to watch in the New Year.
RFPAssist combines Facebook Messenger marketing automation with 24/7 customer service agents.
Use these tips this holiday season to bring customers back all year.
Smart TVs and IP-based content distribution mean new possibilities for a rich customer experience.
New survey shows digital solutions are most valued when coupled with human engagement, and technology is increasingly influencing decision making and travel management.
New BC Story Network, powered by CrowdRiff Travel Stories, enables BC tourism partners to publish content across a syndicated network of sites to help travelers discover new destinations and book travel activities.
The all-inclusive, adults-only resort implements an advanced casting solution to cater to today's standards in entertainment technology and data security.
Sojern’s enterprise-grade technology and data science powering marketing campaigns is now available to independent hotel and chain properties as a subscription.
Cambria Brand seeks to woo and win business segment through specific social media platforms and hyper-targeted and appropriate perks. Hint: Caffeine and transportation are key!