For Q3 ’21 digital sales grew 8.6% year-over-year to $840.4 million and represented 42.8% of sales. A little more than half of the digital sales were from order-ahead transactions.
Most restaurants are sitting on a goldmine of data that can––and should––be leveraged to drive deep customer loyalty through the personalized experiences they crave.
Digital Key Share will allow more than one guest to have access to their room’s Digital Key, which turns the free Hilton Honors app on their smartphones into a room key.
The resulting combination of platforms will enable restaurant brands to deepen guest relationships, drive more transactions, and increase customer lifetime value.
Little Caesars, El Pollo Loco and Amara at Paraiso take top honors in awards recognizing outstanding achievement in restaurant technology innovation and application.
This new agreement is designed to create a seamless, integrated travel experience and allow eligible members to enjoy benefits from both Marriott Bonvoy and the Rakuten loyalty program.
From partnering with third-party vendors to give loyal guests more point flexibility to cross property marketing, hoteliers need to re-think and re-launch their loyalty strategies.
