Curator Hotel & Resort Collection (“Curator”) has selected ReviewPro, a Shiji Group brand, to offer its member hotels a unique guest feedback management solution, which includes Online Reputation Management (ORM) and Guest Satisfaction Surveys (GSS).
“As hotel demand rebounds and staffing challenges remain, hotels must remain hyper-focused on their guest feedback data to ensure they continue delivering exceptional guest experiences and identify areas for improvement,” said Austin Segal, Vice President of Curator Hotel & Resort Collection. “We believe ReviewPro presents a unique offering for our members, by collecting and analyzing guest feedback and informing data-driven decisions that improve the guest experience, which ultimately increases bookings and revenue. ReviewPro allows our member hotels to achieve these goals while delivering exceptional value as a piece of their technology stack.”
After evaluating numerous providers, Curator selected ReviewPro as a preferred partner due to its outstanding technology, global footprint, a commitment to development and client support, and preferred pricing plan.
“We are thrilled to offer Curator Hotel & Resort Collection members an opportunity to improve guest experience and their operations, and to continue to enhance their technology systems,” said Michael Kessler, CEO of ReviewPro. “We look forward to being part of Curator’s growth and success.”