Loyalty

Here are four predictions for what hospitality companies will need to do in 2022 to embrace the future of hospitality and drive bookings and loyalty. 

Most guests won’t sign up for loyalty programs or will opt out of sharing information, but payment data is an underutilized tool that allows hospitality brands to gain deep insights into their customers.

The platform delivers powerful customer intelligence and business insights to increase in-store and online revenue loyalty by more than 90% with nearly 80% in cost savings.

The partnership with NYDIG allows Landry's Select Club members to earn bitcoin points when dining at any of its 500 locations nationwide. The offering will be powered by NYDIG's secure, regulated, full-stack platform.

People shop for dinner just as they shop for clothing. Point, click, eat. It's not too late to update your Q4 strategy!

Research from Uberall analyzes four million reviews on Google, Facebook, Yelp and Tripadvisor to determine comparative rates of review fraud.

Data privacy expert Odia Kagan is back to address customer data and the new laws affecting how restaurants can do business.

It’s time for a comprehensive review of loyalty strategies, focusing on the experience model, the data model, and the business model.