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})();Loss Prevention/Fraud Detection | Hospitality Technology
HT's Editorial Advisory Board, comprised of hospitality executives from a variety of industry segments, offers insights into what challenges and opportunities are emerging in technology for 2012.
From expanding bandwidth to RFID locks, hotels scramble to meet consumer expectations for in-room innovation. To that end, here are five of the hottest guestroom trends to watch for in 2012.
The latest tap monitoring and mobile payment options help restaurants reduce loss at the tap, and can actually improve customer relationships. But, one question may be on the minds of guests and workers alike,"Will the new technology interfere with the restaurant's atmosphere?"
POS continues to be one of the hottest innovation areas, with mobile and online ordering on the rise, and continued investment in digital signage. In its monthly POS recap, HT remembers the point-of-service headlines from December 2011.
With 13 locations throughout the greater Chicago area, each Buona Beef restaurant will use DTT Surveillance for loss prevention, to manage opportunity food costs, and conduct safety checks.
Hotels are finding new and innovative ways to prevent loss: from RFID tagging to inventory management; from room locking technology to surveillance solutions, hotels tap tech to protect not only their assets, but also their guests.
Qdoba Mexican Grill has chosen the Envysion platform for its 250th site. This new rollout is believed to drive improvements in operations, such as those with loss prevention, marketing and product development, to name a few.
By the Rockies operators can identify and reduce potentially fraudulent transactions, such as voids, refunds and no sales with video-based business intelligence service.
HT staff, with video cameras in hand, sat down with MURTEC 2011 attendees to gain insight into their companies' top IT priorities, as well as the major IT trends affecting the foodservice industry. Execs from Hard Rock, Tasti D-Lite and more weigh in.