Hardee's and Carl's Jr. Franchisee Taps Managed Video to Drive Loss Prevention
By the Rockies, LLC has selected Envysion as its exclusive video provider and is deploying the company’s Envysion Insight solution to its 100 Carl’s Jr. and Hardee’s locations to drive loss prevention efforts and profitability improvements.
“Envysion Insight gives us unfiltered access into our store operations and enables us to increase our profitability,” says James Harmon, chief operating officer at By the Rockies. “Utilizing the service we have been able to assess and refine our operational practices, improve our customer experience and enhance our loss prevention efforts. By making these improvements, we saw significant increases in monthly profitability in Envysion pilot restaurants.”
With Envysion’s video-based business intelligence service, By the Rockies operators can identify and reduce potentially fraudulent transactions, such as voids, refunds and no sales. In addition, they can track gift card usage and other marketing promotions to gauge their effectiveness.
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