Live on the main stage at MURTEC, two innovative brands will share their very different – and disruptive – approaches to delivery.
According to the National Restaurant Association's 2022 State of the Restaurant Industry report, 54% of diners say off-premises dining is essential to their lifestyle. Among millennials, that number jumps to 72%.! Regardless of the demographic your restaurant brand is targeting, off-premises dining is here to stay and poised to grow in the future, according to NPD Group research and others. For restaurants to remain viable, off-prem solutions need to optimize delivery.
[Trend Report on Online Ordering: Digital Demands Present New Challenges, Opportunities for Restaurants]
At MURTEC on March 8, Andrew Rebhun, VP Digital at El Pollo Loco, and Brian Howenstein, COO of ClusterTruck, share their brands innovative approaches to delivery.
Clustertruck, a delivery-restaurant brand, has taken the industry by storm with its street food and in-house developed technology that not only helps to deliver street-food inspired meals to hungry fans, but also helps reduce stress on employees in the fast-paced environment, especially the unsung hero of delivery, the delivery driver. As a result, Clustertruck has a low turnover rate for employees and a waiting list for drivers.
El Pollo Loco, a winner of a 2021 MURTEC Breakthrough Award, shares how it is piloting backyard drone delivery for its top loyalty members and how it is redefining the off-premises model.
[75% of consumers prefer to order delivery direct from the restaurant, according to HT's 2021 Customer Engagement Technology Study.]
This is only one of the dozens of stellar sessions planned for MURTEC, March 7-9 in Las Vegas. Restaurant Authority Jon Taffer of Bar Rescue will deliver the keynote on March 8. Check out the full agenda here.
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MURTEC is March 7-9 in Las Vegas. If you’ve not registered yet, what are you waiting for? Register now here.