Intelity Adds Guest Room Controls to ICE Software

Intelity has added a new feature to its ICE (Interactive Customer Experience) hotel software solution: Room Controls. Hotels with room control systems can now fully integrated into Intelity's ICE.

 

The addition of room controls marks the thirtieth (30th) guest service feature to be added to the ICE Touch guest room interface. With the touch of their finger, hotel guests may adjust the lighting, drapes and climate (heat and air conditioning) in their guest rooms from a touch screen or laptop. In larger guest rooms and suites, the settings adjust by location within the suite.

 

There are four ICE versions with this new feature including ICE Touch (on touch screens including iPads), ICE Mobile (on smart phones), ICE Lobby (on touch screens) and ICE Connect (via guest laptops).

The addition of Room Controls not only serves the guest but helps the environment, too. Hotels can set the guest room controls upon check-in and following check out. That means there will be a comfortable room setting during the guest's stay and an energy saving before the guest arrives and after they check out.