Although the National Retail Federation Big Show is primetime for retail technology vendors, hospitality operators shouldn't be fooled. Mixed in-between the many retail offerings, NRF attendees could find booth after booth of hospitality-applicable products.
In its annual trend report, HT looks at some of the top consumer trends and technology advancements impacting the guestroom experience. This year, it's all about energy management, mobile phone integration, television content and the iPad.
For CityCenter's 4,004-room ARIA Resort & Casino and Mandarin Oriental hotel, the opportunity to implement the most cutting-edge in-room technologies is paying off through the generation of guest loyalty and cost savings.
Situated on 110 waterfront acres in Lake Havasu City, Arizona, the London Bridge Resort is leveraging an energy management system to track usage and savings, benchmark energy conservation efforts, and facilitate suite heating and cooling efficiency by unit.