This day two keynote from the 25th anniversary Multi-Unit Restaurant Technology and Educational Conference (MURTEC) is available to view on demand.
Todd Michaud, Founder & CEO, Power Thinking Media , shared his insights on how artificial intelligence (AI) is being used in restaurants, what’s being done effectively and where the future is headed.
Michaud started by defining key terms. AI is “a system that operates without an explicit set of rules… It's a system that learns by reading data and reading itself and its system and it learns what to do,” Michaud explains. Machine Learning is when a system, “as a result of ingesting data, it's learning what to do” he adds. When a system has the ability to look at a picture or video a bunch of pictures and identify things in them, that’s computer vision.
“Once you understand how this technology works, you can start to envision how it could help your company,” Michaud advises. “Think of it more as a tool and not a solution.”