Sales & Marketing

Aussie Entertainment Platform solution Surreal Launches in the UK
Delivers a frictionless, collaborative platform to achieve the best outcomes for venues, entertainers, bookers, agents and the hospitality industry.
Palladium Hotel Group and Juyo Analytics Partner on Hospitality Data Platform
Platform helps hotels better manage distribution costs, maximize output from sales and marketing budgets, and have a better understanding of which bookings contribute the most to their bottom line.

Sales & Marketing
Hottest Meeting Trends for 2023 from Hotel Sales and Catering Leaders
In anticipation of Global Meetings Industry Day, Aimbridge Hospitality and Knowland survey U.S. sales and catering teams to identify how meetings are heating up the customer experience and changing hospitality operations.
Call Center
The J Collection Partners with Travel Outlook to Enhance Voice Revenue and Guest Satisfaction
Travel Outlook will focus on developing sales and service strategies specific to each hotel's market segment, property type, revenue strategies, and operational needs to enable J Collection to generate additional revenue and improve customer service.
Data & Analytics
Study Finds Only 1 in 5 Restaurant Guests Return Within 12 Months
Analysis of more than 50 million restaurant diners shows 80% of guests don’t return.
Data & Analytics
Hapi Connects SevenRooms and Salesforce to Drive Guest Insights and Personalization at Crystalbrook Collection
SevenRooms can now share check-level F&B data to CRMs in real time with Hapi Guest for Salesforce, allowing Crystalbrook Collection to offer a 360-degree personalized guest journey that includes their dining experiences.
Sales & Marketing
E-Commerce Strategies to Meet the Needs of Today’s Blended Traveler
By presenting highly relevant messages and by optimizing search capabilities to accommodate blended travelers’ unique needs, travel brands can drive both revenue and customer loyalty.
Customer Relationship Management (CRM)
Cendyn Adds CRM Analytics Reporting Feature to eInsight CRM
The visual reporting for eInsight CRM is powered by Microsoft Power BI.
Property Management Systems
UK-Based Serco Leisure Chooses Agilysys Property Management System and Point-of-sale Solutions to Optimise Customer Experience and Deliver High Return Hospitality
Sport and Leisure Provider Modernises Hospitality Software to Empower Guests and Employees with Cloud-based Solutions, Creating Champions at Every Touchpoint.
Artificial Intelligence / AI
Smarter.ai Introduces E-Commerce Tool
CommerceIQ provides businesses with the flexibility to connect with other platforms and manually load data via .csv/.txt files. This makes it easy for any business owner to take advantage of the powerful suite's capabilities, regardless of their technical skills or resources.
Data & Analytics
Dynamic Yield Launches Element, Bringing the Power of Mastercard to Personalization
Mastercard’s proprietary prediction models and aggregated consumer spend insights activate new ways for customers to enhance personalization across digital channels as part of the company’s Experience OS.
Sales & Marketing
Hospitality: Consumers Want a Modern Retailing Experience
Modern retailing is all about simplicity and making comparison shopping easy.
Loyalty
H World Group Fully Upgrades Its Overseas Loyalty Program
H World Group moved to a unified global distribution platform, integrating inventory management, connection of direct marketing channels, price control and membership matters across the Group's domestic and overseas operations.
Sales & Marketing
SevenRooms Expands Marketing Suite with Integrated Email Marketing
New email marketing tool provides key data insights and revenue potential for SevenRooms clients.

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