Hospitality companies that are conducting loyalty programs effectively often see immense payoffs.
Digital growth is driving travel app downloads, but hospitality must ask itself: "Is my CX strategy growing with it?"
Ads offer a tongue-in-cheek review of how travelers' expectations change over time.
First year of partnership with NAVIS allows hotel management property to capture 32K email addresses and grow conversions by 5.5 percent.
Group data provider redefines meetings and events sourcing with new prescriptive lead-generation solution.
Hoteliers will be able to engage with guests by offering promotions and other notifications to guest mobile devices when in the room.
Waitbusters’ Digital Diner combines reservation, wait line, table management and marketing tools all in one system.
IBC Hospitality Technologies new responsive and simplified website offers independent hoteliers customized solutions to everyday challenges with easy-to-use navigation and stunning visuals.
The DigiMapps business technology platform combines the capabilities of an ad agency, a travel agency, Yelp, TripAdvisor, Hotels.com, and Booking.com.
Amberly Rundell of Mannix Marketing will teach operators tricks on how to get their brand's marketing campaign to go viral with Facebook Live.
The Maestro PMS/Listrak interface delivers personalized preference-based messaging.
When used correctly, beacon technology can personalize the hotel experience and improve the hotel's bottom line.
P.F. Chang's uses the loyalty platform to trigger customized promotions based on what segment the guest falls into.
Travelers generate a huge amount of information which operators can use to offer personalized experiences which translate to larger profits.