Sales & Marketing

4 Factors That Will Influence the Hospitality Industry in Next Year

From Google as a travel agent to machine learning and AI, these four factors will change how consumers search, book and travel.

Reduce Cancellations by Catering to Guest Priorities, Getting them to Book Direct

Data finds 19% of hotel bookings through major OTAs are cancelled while less than 0.5% of direct bookings are cancelled.

Mobile Ordering, Third-Party Delivery Integration Top Wendy’s To-Do List

QSR is working to integrate orders from DoorDash into its POS.

How Pieology Scores a Four-Star Service Rating

Wi-Fi marketing platform was the secret ingredient to improving customer satisfaction

Columbia Hospitality to Implement SalesAndCatering.com STS Cloud System

Seven properties will implement the STS Cloud System.

Clicktivated Brings Travel Brands and Tourists Closer Together Through Immersive Video Technology

New partnerships with tourism and travel brands expand Clicktivated’s reach and increase user engagement.

Yiftee, Thanx Partner to Increase Online Sales for Local Businesses

Customer engagement and loyalty platform expands offerings to allow 24-7 purchases of digital gift cards.

White Castle Partners with Uber Eats to Expand Delivery

Coinciding with the 15th anniversary of movie Harold & Kumar Go To White Castle, White Castle and Uber Eats will be giving away up to 1 million Original Sliders

5 Steps for Hotels to Drive Direct Bookings - Part 1/2

In the first installment of this two-part series, HT focuses on two important steps: effective brand marketing and getting to know the customer better.

5 Steps for Hotels to Drive Direct Bookings - Part 2/2

In the second installment of this two-part series, hotel executives from brands such as Red Roof, G6 Hospitality, Choice Hotels, Jupiter Hotel and MEININGER Hotels discuss three more steps for improving direct booking.

Cendyn Announces Acquisition of The Rainmaker Group

Acquisition will enable Cendyn to drive performance across all aspects of the hotel business.

IgnitionOne: 33% Increase in Cart Abandonment Since Q4 2018

Research report reveals revenue lost to cart abandonment reached an estimated $3.2B with luxury hotels seeing the highest abandonment rates.

Taco Bell, T-Mobile Partner on Pop-Up Stores

Taco Bell and T-Mobile created their first co-branded T-MoBell stores to bring the ultimate experience – smartphones + tacos .

Ingenico Group Adds Partner Marketing Platform

Cloud-based platform delivers toolkit for quick deployment of marketing content.