Sales & Marketing

Elevating Group Sales in the Revenue Management Mix
Without incorporating group data into sales and revenue management strategies, we can never completely accomplish total revenue management.
Presto Signs CKE Franchise StarCorp’s 58 Carl’s Jr. Locations
After a successful and competitive pilot at 2 stores lasting more than 6 months, Presto was able to achieve a 91% upsell offer rate during the pilot period.

Sales & Marketing
Knowland Account Alerts Feature Uses Push Intelligence to Provide Hotels with a Competitive Advantage in Account-Based Sales
Enhanced functionality delivers at-a-glance actionable data directly to sales team inboxes.
Sales & Marketing
Cendyn Elevates their Hotel Digital Marketing Offering with Seamless Integration of Google Performance Max for Travel Goals
Hot on the heels of the WIHP acquisition, Cendyn leads the way in leveraging AI technology within its Digital Marketing offering.
Sales & Marketing
Tim Hortons Promotes App, Credit Card Usage with Free Transit Mondays
Tim Hortons' fans can get up to $10 back on transit fares every Monday when they use their Tims Credit Card to tap on a contactless PRESTO device to ride transit.
Hotels
Travel Recovery Continues as Hoteliers Embrace Upselling with 70% Increase in Summer 2023, According to Mews Data Snap
Revenue from parking lots, meeting rooms, and other spaces increased 22% YOY, while upselling increased 31%.
Sales & Marketing
Rising Star: Taking the Reins to Build Guest Experiences
Lindsay Eichten, Director CRM, Loyalty and Media TGI Fridays, received Hospitality Technology’s Top Women in Restaurant Technology - Rising Star Award at MURTEC in Las Vegas.
Sales & Marketing
STUDY: Marketing Messages are a Call to Action for Consumers
63% of consumers save email marketing messages from restaurants, and 55% who receive these messages plan to dine at those restaurants within a month, according to a new HungerRush survey.
SMS (Short Message Service)
ChowNow Partners with Boostly to Provide Integrated SMS Marketing to Restaurants
The Boostly and ChowNow integration enables ChowNow’s restaurant partners to drive more incremental revenue, increase customer retention, and generate more feedback and reviews through Boostly’s SMS marketing platform.
Loyalty
Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms
Building on the Company's world-class technology and marketing stacks, innovative offerings help owners streamline operations, enhance the guest experience and increase profitability.
Revenue Management
HotelIQ Decision Cloud is Now Available on Oracle Cloud Marketplace
Hotels are now able to more quickly and easily integrate HotelIQ Decision Cloud with OPERA Cloud, enabling more efficient implementation and increasing ROI.
Reservations
Reservation Management Software Provider Libro Debuts Guest Experience Platform
The suite of new features expands the company's reservation software into a more robust Guest Experience Platform.
Sales & Marketing
Build a Cohesive Customer Experience Using the Tools You Already Have
Optimizing the solutions you already have and empowering your teams to work more collaboratively will allow you to streamline and harmonize the customer experience delivery without revamping your entire system.
Restaurants
The Future of The Kiosk
Kiosks can help drive greater employee and customer satisfaction. Here’s how.

A collection of news, articles and other featured content about Sales & Marketing.