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How Hotels will Power Authentic Innovation: Insights from the 2019 Lodging Technology Study



The annual Lodging Technology Study gets hotel executives from across segments to pull back the curtain on how they are budgeting for, strategizing and implementing technology.

As digital disruption has already driven industries to accept and adapt to new service models, companies that build upon personalization to provide authentic innovation will set the next bar for hospitality. This year’s report will identify how operators are leveraging technology and data to augment artificial intelligence to do just that. In this webinar, Hospitality Technology dives deeper into the findings from the 2019 Lodging Technology Study, “Hotels Gear Up for the Age of Augmented Authenticity.”

Listen in as HT’s editor and study analyst and author, Dorothy Creamer reveals the IT priorities and innovation trends that will be shaping the hotel industry. EnsembleIQ’s VP, Research Services, Laura Nicklin, will present examples and insight into how other industries are adapting to an era of synthetic intelligence.    

What you’ll learn: The technology hotels plan to invest in most heavily in 2019. How tech budgets will change in the year ahead. Top areas for R&D. How strong networks will be vital property-wide and what hotels must consider. What innovative hotels do differently. How hotels prioritize emerging technologies and where they rank trends in customer engagement, mobility, IoT and other technologies.

PLUS: Get interactive! Listen in as hospitality industry and technology experts discuss how hotels must respond to a hyper-connected culture and what the era of digital disruption will mean for hospitality. Submit your questions and comments to the panel for further discussion and a real-time response!




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