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Check-in counters, guest services desks and in-room phones to be replaced by facial recognition, VR and AI.
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It can take SMBs up to three years to recover from a data breach resulting in loss of reputation and revenue.
41 hotels in 11 countries had their payment systems hacked and customer credit card data exposed.
Guests using the restaurant's mobile app or website to place an order during a 28-hour period might have had their credit card information compromised.
The hospitality industry’s rapid push to digitalization means that it is still playing catch-up on the security front.
Hospitality continues to risk consumers' personal data by declining to encrypt data at the POS.
Hospitality continues to be targeted by cybercriminals and both hotels and restaurants continue to fall short when protecting guests' data.
Netsurion will be the exclusive provider of network security and compliance services.
Hotels that offer secure high quality Wi-Fi and frictionless digital interaction will be more likely to attract and retain loyal guests.
Jeffery Kent, CIO, American Blue Ribbon Holdings will share lessons learned from breach attempts on his own company.