Security -- Network

3 Tips to Help Prevent Loyalty Fraud

Hotel loyalty program accounts can be easy pickings for fraudsters, as they are often woefully under-protected and under-supervised.
INFOGRAPHIC: The Hotel Technology Guests Expect as They Return

Hotels are making smart, targeted investments in technologies that guests demand. As travelers return to properties this summer, research suggests that networking and connectivity, in-room entertainment and amenities, and other customer-facing tech will be table stakes for hotel operators.

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INFOGRAPHIC: 5 Ways to Supercharge Your Frontline Workforce

Great guest experiences start with satisfied, engaged restaurant staff.
Open for Business, Open for a Data Breach?

The hospitality industry is opening back up, but so are the opportunities for data breaches.
INFOGRAPHIC: Digital-First Diners Drive Network-First Thinking

The restaurant of the future is hyper-connected and will require robust network infrastructure.
Hospitality Industry Employees Use Shockingly Weak Passwords

Bad personal password habits transfer to the place of employment.
Hotel Marketers: Embrace the Shift to First-Party Data

As the shift to first-party data evolves, hospitality companies still have time to properly prepare their marketing strategies by adjusting their expectations, setting new KPIs and implementing privacy-first data compliant tactics.
Addressing MAC Randomization: The Case for Passpoint in Hospitality

MAC authentication via captive portal has serious security shortcomings and makes onboarding IoT guest devices cumbersome at best; MAC randomization can disrupt the user experience and hamper revenue opportunities for the hotel.
RH-ISAC Announces New eCommerce Campaign for Retail, Hospitality, and Travel Sector

Payment Card Industry Security Standards Council, PerimeterX, SecurityScorecard, Tala Security, and The Media Trust join forces with the RH-ISAC to address eCommerce concerns within retail, hospitality, and travel industry.
Incorporating Privacy by Design’s Positive-Sum Approach into Your Smart Data Business Strategy

How an effective privacy program combined with smart data capabilities can overcome customer concerns while opening the door to maximum service personalization and revenue growth.
Booking.com Fined $560k for GDPR Violation

Booking.com took 22 days to report a data breach in 2019 when GDPR mandates that data breaches must be reported within 72 hours.
HFTP Forms Global Hospitality PII Management Task Force to Develop Guidance on Secure Data Collection and Use

The growing use of high-tech interfaces and digital applications such as AI and facial recognition in hospitality operations present a need for thorough, hospitality-specific direction on data management, thoughtfully developed by the experts who implement the solutions.
RH-ISAC and CISA Announce First Retail, Hospitality, and Travel Industry-Wide Cybersecurity Exercise

Top trade associations in retail, hospitality, and travel partner with RH-ISAC and CISA to support the first industry-wide exercise focused on communication, coordination, and decision making.
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2021 Hotel Industry Outlook

Even after a global pandemic, hoteliers remain committed to improving and implementing technology in the year ahead.

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