Customer Relationship Management (CRM)

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Customer Relationship Management (CRM)

A collection of news, articles and other featured content about Customer Relationship Management (CRM).

4 Priorities for Your Digital Innovation Roadmap

Since 2003, global multi-unit restaurant brands have partnered with Smartbridge to simplify their business transformation, execute their digital transformation initiatives, and modernize to compete in today’s marketplace. An empathetic approach to understanding the foodservice industry’s challen

Paytronix all-in-one customer engagement platform

Paytronix offers a full tech stack from a single provider.

Focusing on lower-funnel tactics like remarketing and CRM are more efficient ways to spend valuable media dollars.

Venue management software integrates with financial systems to provide consistent reporting.

The company was able to build a CRM with hundreds of thousands of user opt-ins, serving millions of personalized emails that drove sales

Aislelabs Connect offered free guest Wi-Fi through email and Facebook sign-ups, which enabled the collection of actionable demographic, interests and contact information.

Communicating with guests mid-stay using three simple open-ended questions via the tech platform of their choice leads to improved guest experience, hotel performance.

Harley-Davidson’s former director of communications strategy will rev up MURTEC, sharing how businesses can improve their competitiveness and avoid margin-killing commoditization.

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