Guests demand hyper-convenience and customization and this drives how they want to interact with a brand. As interactions have become increasingly digital, don't forget the opportunities that exist in-store to drive loyalty signups.
In the second installment of this two-part series, hotel executives from brands such as Red Roof, G6 Hospitality, Choice Hotels, Jupiter Hotel and MEININGER Hotels discuss three more steps for improving direct booking.
eatsa Rebrands as Brightloom & will incorporate components of Starbucks’ mobile, loyalty and engagement technology to create end-to-end seamless platform for restaurants
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The annual Lodging Technology Study gets hotel executives from across segments to pull back the curtain on how they are budgeting for, strategizing and implementing technology.
In this executive roundtable, hospitality technology experts identify how operators can leverage available innovation and deploy strategies to foster engagement and turn guests into loyal brand ambassadors.
