Customer Relationship Management (CRM)

Hotelogix to Integrate Its PMS with RepUp

Partnership facilitates guest review collection process for hotels, helps hotels manage their online reputation.

6 Steps to Modernizing Gaming Infrastructure

Identifying key considerations for migrating from legacy architecture to a nimble, modern technology framework

Dickey’s Barbecue Pit Boosts Efficiencies with Franchise Management System

The barbecue chain taps into the process and organizational power FranConnect to drive revenue and profitability

Track Hospitality Software Releases Two-Way SMS Text Messaging

This product is designed to help TRACK users communicate with their customers and leads more effectively.

EXECUTIVE ROUNDTABLE: The Digital Transformation of Customer Engagement

In this executive roundtable, hospitality technology experts identify how operators can leverage available innovation and deploy strategies to foster engagement and turn guests into loyal brand ambassadors.

Mobivity Raises $5 Million in New Funding

Mobivity Holdings Corp., maker of the re•currency platform that increases customer visits and spend in restaurant and retail, has raised $5 million via a private financing. The financing was led by Talkot Capital, with participation from certain existing shareholders. Mobivity prov

Integration Empowers Restaurants to Make Personalized Offers

With POS and customer engagement integration, restaurants can make targeted offers driven by data analysis

Retailer Tests ROI of Campaigns Before Rollout

Over the Top Cake Supplies uses customer engagement solutions that are integrated into its POS

Call for Presentations: MURTEC Executive Summit

Nominations can be entered through the online form and the deadline for submissions has been extended to July 18

Peet’s Coffee Brews Up 350% Increase in Loyalty Members

Coffee bar relaunches its loyalty program on Paytronix Platform

Cape Town Hotel Debuts Guest App

One&Only Capetown uses ALICE to foster communication in real time between guests and staff

How Technology Helps to Slay Discounting Demons

Restaurants often believe that loyalty programs are just discounting programs eating into company profits, but a well thought out loyalty program can offer much more.