The four integrations will enable hoteliers to gain market insights, expand distribution options, grow guest loyalty, and strengthen meeting & event management.
At ITB Berlin 2024 TrustYou will be previewing several new products that facilitate both the holistic understanding of customer sentiment and behavior, as well as allowing for more personalized customer interactions.
Hosts and property managers using OwnerRez’s vacation rental software can now effortlessly sync real-time property listings, pricing, and availability with Boostly’s custom-designed direct booking websites, giving property owners their own 'mini OTA' website.
The future of hospitality CX belongs to those who embrace the digital-first mindset, prioritize personalization, adapt to evolving travel realities, leverage technology strategically and nurture meaningful partnerships.
You'll want to be at Day 3 of MURTEC, which features a panel discussion on how leading brands are driving digital engagement and building lasting loyalty.
In less than a year, Sonesta replaced a legacy 15-year-old loyalty system, streamlined loyalty operations and provided guests with a seamless and transparent experience across various touchpoints.
Partnership with Salesforce and TELMEX will allow the resort company to access a continuous flow of information on guests, allowing staff to anticipate needs and provide personalized service.