Customer Relationship Management (CRM)

Press enter to search
Close search
Open Menu

Customer Relationship Management (CRM)

A collection of news, articles and other featured content about Customer Relationship Management (CRM).

Call for Presentations: MURTEC Executive Summit

Nominations can be entered through the online form and the deadline for submissions is June 24, 2018.

Destination Hotel’s PMS Powers Efficiencies, Personalized Service

At Water’s Edge Resort & Spa “Maestro PMS is at the heart of our business”

The agreement marks Rainmaker’s expansion in the U.S. gaming market

RCI teams up with CustomerCount to launch a social analytics and support system

Homegrown uses MONKEY CRM tool for enhanced data analytics to gain better insights into guest’s experiences.

Jackson’s Falls Country Inn in Milford, Canada, is engaging with its guests via a custom mobile app powered by Intelity.

Cruise Freedom aims to enhance the guest experience

Hotel uses cloud-based Guestware to connect guests with the city’s happenings.

Intouch Insight Ltd. launched its new customer experience management (CEM) software, LiaCX.

The original Teahouse opened in the city of Kaohsiung, in Southern Taiwan. It was born from a desire to serve traditional Taiwanese tea to friends and family, and to create a place where neighbors could gather and exchange stories. Eight years later, we introduced the tradition to the U.S.

Meltzer-Paul will lead the further development of DD Perks loyalty platform and continue the expansion of On-the-Go Mobile Ordering.

Hotels can significantly impact their online reputation by collecting online reviews.

Show More