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Welcome to the HT-NEXT Highlight Hub, where you can explore the educational sessions we presented at our virtual hotel conference including audio tours, keynotes, interviews, and panel discussions.

Welcome to the Restaurant Next Highlight Hub, where you can explore the educational sessions we presented at our virtual restaurant conference. Use the navigation bar (above) to visit all five of our virtual restaurant environments — Curbside & Delivery, Full Service, Kitchen Solutions, QSR & Drive-Thru, and Universal Solutions — and watch our audio tours, keynotes, interviews, and panel discussions.

Susan Carroll-Boser, VP of IT, and Michael Guinan, VP of Ops, talk about the QSR’s “biggest leap technologically” since launching its app and how it will all come together with AI and machine learning in the next gen drive-thru.