Hilton Reveals Loyalty Program Updates, New Corporate BrandingMembers can now use points to shop on Amazon.com, combine points for a hotel stay or extend Diamond status when life puts travel on pause. MyCheck Debuts ‘Front Desk Widget’ for Frictionless Check-In, Check-Out By implementing one line of code, small to mid-size hotels can now offer guest check in, access to guest stay and check-out via their brand's website and mobile app. Marriott Launches Pop-Up Innovation Lab Every person who passes through the lab will have the opportunity to offer their feedback in real-time through Swurveys, a swipe-able survey. TrustYou Study: Most Consumers Won't Choose Hotels Below a Three Star Rating According to the study, the review score is the second most important factor affecting consumer booking decisions after a hotel's rate. SiteMinder, BarcelÓ Hotels & Resorts Announce Partnership Partnership adds more than 33k hotel rooms to SiteMinder's distribution network. Partnership Brings Hilton to TripAdvisor's Instant Booking Marketplace Beginning in 2017, travelers will be able to make a reservation at any Hilton property without leaving the TripAdvisor website or mobile app. Wynn Las Vegas to Add Amazon Echo to All Hotel Rooms Amazon Echo will be fully operational in all guest rooms by summer 2017. Vimana Franchise Systems Invests in New Infrastructure, New Product for Independent Hotels Part of the infrastructure upgrade includes a new central reservation system, global loyalty club program, and revenue management program. 3 Tips to Improve the Effectiveness of Hotel Digital Signage Location, interactive content, and relevant information make a big difference to guest engagement. Carlson Rezidor Hotel Group Selects inContact Cloud Solutions to Power Customer Service Operations inContact's Automatic Call Distributor and Interactive Voice Response system ensures each customer interaction is routed to the appropriate global location and most skilled agent. First Previous 9 10 11 12 13 Next Last
