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HITEC NEWS: Digital Valet Uses iPad/iPod Functionality to Improve CRM

When it comes to getting to know guests better in an effort to personlize their stay experience, hoteliers can never have too much information. Using the wireless touchscreen Apple iPad or iPod, DigiValet integrates all hotel services into an digital dashboard that tracks guests' exacting choices. This new solution from India will make its debut June 25 to 28 at HITEC.
DigiValet is taking CRM to the next level by captureing customer intelligence and storing the profile. While DigiValet performs critical CRM functions on the front end, it also provides operational services on the back end. DigiValet saves energy on unrented rooms, reduces manpower and improves efficiency, produces revenues from digital advertising opportunities with local/national retailers, reports DND and Make Up Room status plus alerts engineering and maintenance of any equipment failures and much more.  

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